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Custom Color Set
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66,903 Verified Client Reviews |
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Smell unbearable and hair broken off. I used e salon, I lived tge colour and had no problems. This time however was a different story. The smell of Ammonia was unbearable and made my eyes stream. I have just been to my hairdresser to get my hair trimmed as I am growing it. She informed me that whatever I had coloured my hair with had caused it to break off, she showed me tge back and I could see this. I always had long thick hair and want to grow it longer, but she had to cut 3 inches off, I am heartbroken. I am an ex hairdresser, so know how to apply colour, I also used high quality hair products, Olaplex, redken and heat protection on my hair when styling. I can no longer have colour on my ends, and gave booked to have my roots done at my hairdressers. The condition of my hair has been compromised because of e salon colours. I don't know what happened because when I used it in lockdown it was fine 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah! We are truly sorry to hear about your experience after colouring with us. Please check your emails, we just got back to you to help you further. |
Waste of moneyThis did nothing to my daughter’s hair. Followed the instructions and have zero results. Will not purchase again. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Incredible!Absolutely love my new colour - the customer service is brilliant, with support throughout, and the product really is super - definitely not a gimmick! 18 of 18 people found this review helpful. Did you? |
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Love these colors!I do absolutely love the colors, and they stay that color for quite a while, it’s the new growth that changes. 🤣 my hair just doesn’t seem to come out the color I’m trying for, it takes color so easily. It’s NOT the company. It’s my hair. It always has been. But so worth it! 0 of 0 people found this review helpful. Did you? |
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It Works!To date, this has been the best color for at home use. Beautiful. Exactly as pictured. If you are looking to do your own color, or a stop gap between you and your colorist, this is it. The color matches what you order. It’s soft. Easy. And looks completely natural. I’m a redhead and there was not brassiness. Just pure red. It buys me time when I can’t get to the salon. Plus everything is there. Including stain protection and removal. Thank you! 23 of 23 people found this review helpful. Did you? |
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Love the colour!This is the first time I have used eSalon hair colour and the colour was perfect! In addition, the application process was structured to remove build-up of regular use of another semi-permanent colour. My hair colour is now the same colour from the roots to the tips of my hair and looks absolutely amazing . Huge thank you. 5 of 5 people found this review helpful. Did you? |
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Perfect!The blend, the colour everything ! Extremely happy 5 of 5 people found this review helpful. Did you? |
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Just give it a tryI was tired of using the standard, cheap color at home products from bargain stores that I’ve used for years and slowly seeing the damage my hair was sustaining. Id seen ads and reviews for eSalon and wanted to see if their products were what they claimed, and they are! Even more than I could have imagined. The color is beautiful and application is easy. My hair is shiny and feels healthy. 4 of 4 people found this review helpful. Did you? |
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Over 7.5 years!I have used esalon.com for over 7.5 years and I will be 68 in April. I couldn’t afford to go to a Salon anymore and just didn’t like the color I got from using the DIY stuff I bought at big box stores. I’ve only adjusted the color once with Esalon and had a slight change in the directions to help me cover the grays better. Autoship is great! I am sent an email alerting me that an order is coming due, and I can go online and adjust it in several ways if I am not ready. I plan on using Esalon as long as I am able. Almost forgot to mention, I always receive compliments on my hair color, blonde of course. 0 of 0 people found this review helpful. Did you? |
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FailI've received 2 boxes I didn't even use. I asked for no red or brassy... got it anyways. I tried to call and get hung up on -system doesn't recognize a selection. Tried writing to customer care, it wouldn't save my message. I'm giving up. Great idea but lousy execution. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRonda-We’re sorry to hear that you were unhappy with the results of your custom color and not able to get in contact with us. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. |