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Custom Color Set
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66,880 Verified Client Reviews |
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AwesomeThe color is just right. Next time I'm going a shade lighter....for the spring. 0 of 0 people found this review helpful. Did you? |
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AmazingLove everything about my new color 0 of 0 people found this review helpful. Did you? |
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So Impressed!!!So at first I was a little dubious about whether or not I should give this eSalon colour a go, so I did a bit of research - reviews and YouTube videos etc, and from what I read and watched it seemed that the overall opinion was good, so given the fact it was 50% off for first time buyers I decided to take the plunge and try it. My hair is just above shoulder length and prior to using this colour I had a balayage meaning my hair had a fair amount of blonde in it (Im naturally dark), so given this fact I ordered a slightly darker colour because I knew it would fade. The package arrived quickly and was very neatly presented in its box. It was simple to use (no different to your shop box colour) and the colour was gorgeous. To be honest I was very impressed! My hair tends to feel dry and dull when using box colours (like a straw feeling), but this colour was just like a salon colour, soft, silky and shiny, and it only faded slightly too, where as the box colours I tend to find fade fairly quick. I am honestly so impressed with this colour and will definitley be purchasing it again!! 0 of 0 people found this review helpful. Did you? |
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Love the custom color.The custom color that I recurved is exactly what I expected. Love how the color turned out and lasted until the next shipment. 0 of 0 people found this review helpful. Did you? |
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Concerned about packagingI like the results I get with this colour set, however is there a way you can reduce the amount of packaging used ??? especially the plastic, and 'plastic-feel paper instructions that I'm not sure I can recycle. I'm trying so hard to reduce the waste and need to make tough decision about the products I buy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Stubborn GreyI’ve had my color change to adjust to cover my grey. Last order color was changed to darkest but unfortunately it did not cover well. Perhaps I will go with other color or discontinue using their products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarisela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair colorIt looks great until a wash it a few times then my gray starts to show threw around my face and in my part. I guess it’s just hard to cover gray... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not impressedAlthough I like the personalized service the product left my hair super dry and frizzy and after a week with permanent color my grays are starting to show through. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
terrible.My gloves had half the thumb cut off when I opened it. The hair color didn't cover my roots or the red my hair was before using this product. Terribly unsatisfied and I won't be using again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for your feedback. We apologize for the disappointing experience you had with us. Our Color Happiness Guarantee is something we take seriously, and we want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover greyWant to cancel my account 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |