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Color Set
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66,903 Verificado Comentarios de clientes |
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Empfehlung zu hellDie Empfehlung für meine Haare war zu hell und zu goldig. Ansonsten gute Anwendung 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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1 bottle colour+1 bottle developer was not enoughHi there, I very much like the result, but I would like to mention that in my second order (having a subscription at the moment) you only sent me x1 bottle colour and x1 bottle developer. Whereas, in the first order I had two of each. The dye mixture was too little to cover all of my hair. Hence, there are a few colour differences in the end result. I thought you would continue sending x2 bottles of each.. No? 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nice colour, not so good for grey coverageThe colour is lovely but unfortunately my greys still show. I followed the instructions and coated the areas that needed it. I will go back to box dye, cheaper and covers my grey! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Michelle! We are so sorry to hear your greys are not fully covered. Please check your emails, we got back to you to help you further. |
Too darkColor ended up a lot darker than planned 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ScamIt did not color my hair and I did everything step by step. Wow just wow 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Pleasantly surprisedI love the color made for me, the cute packaging & easy to follow instructions! I look & feel like I’ve been to a salon but without the salon prices! 6 de 9 personas encontraron este comentario útil. ¿Y tú? |
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PerfektDie Farbe passt genau zu meinen Vorstellungen und sie ist sehr natürlich. Den Glanz der Haare sollte man auch erwähnen. Jeder Zeit wieder. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Waste of timeFirst box I had the colour came out way too dark. That was May this year. Ok, no biggie I thought. They have free colour adjustment. So that's what I did, I asked for more copper, lighter shade. Less brown, earthy, more vibrant. Simple enough, right? Except I waited 5, YES FIVE, months for that "colour correction" set. I just did it today. Nothing's changed. They literally sent me the same stuff as before. I haven't coloured my hair in between, to be able to certainly get the colour I wanted. Yup, not going to happen apparently. I'm going to box colour. Smells more of ammonia, but at least I don't have to wait 5 months and come out with a wrong colour. Gingers beware! Unless you want your hair brown. Then you are in the right place. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Klaudia! We are truly sorry to hear the reformulation took so long and didn't the color didn't change. Please check your emails, we got back to you to help you further. |
ExcellentLa qualité est parfaite et la même couleur que je voulais...merci 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not the color I wanted.I was wanting to go from dark brown to black and it never went black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaomy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |