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Color Set
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66,903 Verificado Comentarios de clientes |
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Didn't workMy grays must be resistant to this color line. It didn't take. The odor is so strong, I had to shower with the shower door open and a fan in the bathroom. I'm sorry. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color changeThe 1st shipment that I received the color was great. The 2nd shipment which was supposed to be the same came out black. I don’t even know what to do with this color. I am going to have to pay a stylist a lot of money to fix this. I’m canceling my shipments. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
LoveColor was great 5 de 9 personas encontraron este comentario útil. ¿Y tú? |
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ConvaincantJ'ai procédé à l'application en suivant les conseils inclus dans mon colis. La couleur est vraiment très belle, plus un seul cheveux blanc visible! Mes cheveux sont très doux comme revitalisés. Seul tout petit bémol: un peu long à rincer mais le résultat est vraiment top! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ParfaitC’est exactement la couleur que je souhaitais Merci beaucoup d’avoir ajuster ma couleur suite à ma 1ere commande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The experience of having a professional colorist develop a salon experience butThe experience of a professional colorist helping you color your hair in the comforts of home giving you a salon look was awesome . I am giving it one star only because of the actual hair color itself. My hair came out very light and red on top where my grey is This occurred after each application. I only did 2 months but after second round my hair was still light and red . I hated my color so much. They did honor the free hair coloring as promised if one isn’t satisfied! . This is a great company , very helpful customer service. I Will update after my next hair session hopefully it will look great 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaJuan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We look forward to your future feedback. |
Sehr gut, aber keine Rückmeldung von den Coloristen.Ich war sehr zufrieden, wollte dann aber einen leicht veränderten Farbton . Als die neue Farbe ankam und meine Haare färbte, musste ich leider feststellen, dass ich einen unnatürlich roten Farbstich habe. Nachdem ich daraufhin mehrfach versucht habe jemanden per E-Mail zu erreichen, bekam ich keine Antwort. Das ist mittlerweile 3 Monate her… 😕 Sonst ist es sehr weiterzuempfehlen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Graue HaareMeine grauen Haare sind noch immer da wurden nicht abgedeckt. Habe mich genau an die Anweisung gehalten. Werde nichts mehr bestellen . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarin H.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
This order was horribleThe combination of this dye and the light set completely fried my hair and turned it damn orange!!!!!! Every other order I’ve gotten was great, but not this one!!!! That’s enough to make me never want to come back again!!! So mad!!!!! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrista - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
2nd Order messed upThe is the second order in a row. No damage to the box but my developer is now all over the box upon arrival. I love the color of your products but I don’t want to order from here anymore. It is a waste of money, I can’t use your product. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandi - We're truly sorry that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |