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Color Set
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66,880 Verificado Comentarios de clientes |
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Color made roots slightly orangeThe color made my roots slightly orange looks awful 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRonnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color is fine, but my skin reactedFor some reason, I have itchiness on my skin - hairline. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStella - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Poor coverageCouldn't tell I even colored my hair. Very disappointed. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!They called me right away and walked me through the process answering all my questions. The color is beautiful! Will continue my subscription 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love this new colourThis is the best colour I’ve had from you. It’s much more like I wanted and gets compliments. It does seem to wash out quite quickly, but otherwise I love the colour and love the service! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Eigentlich schöne FarbeIch finde das Prinzip von eSalon , individualisierte Haarfarbe online zu bestellen wirklich prima . Ich bin auch sehr mit der farbwahl zufrieden die für mich getroffen wurde. Leider habe ich einen grünstich im Haar . Mal schauen wie wir das Problem lösen können?! Nachtrag: der Support hat sich superschnell gemeldet , und mir einen tip gegeben wie ich es behandeln soll. Zudem haben sie mir eine Gutschrift für meine nächste Bestellung zugesichert . Vielen Dank dafür ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe ein bisschen zu dunkelEin bisschen dunkler als erwünscht und habe intensivere Farbe erwartet 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très bon produitLa qualité est là. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is niceDamaging to hair but color is nice 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nice colour, but doesn't work on my whiteGreat product, unfortunately it doesn't seem to cover my white well which is a shame as box colours from other manufacturers does, though they don't last either. The colour is lovely, but a lot Darker than I wanted. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Anna! We are sorry to hear your color is not covering your greys. Please check your emails, we got back to you to help you. |