66,880 Verificado Comentarios de clientes |
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parfaitLe rendu est parfait, la prise en compte de mes demandes bien appliquées! merci 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Trop foncéJe me suis aperçue que la couleur est trop foncée par rapport à ma couleur naturelle et on m'a fait plusieurs fois la remarque . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne Marie G. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration soit plus foncée que prévu. Nous espérons pouvoir vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Bad resultI am not happy with the results! Gray hair is still showing 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanieh - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Strawberry blondeI am obsessed! The colour is really beautiful, deep and natural looking. Last batch was of the same colour and of course I had some hair growth during these six weeks and it bothered me before with other products as was quite striking difference between virgin hair and coloured, so I really never had patience to wait for six weeks. This time it was different, it looked well till the day I got the package. I just love the process so much that didn’t want to wait any longer. But a thought came to my mind that if some day I decide to grow out my own colour, it would be quite painless just to give up colouring. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Colorists have gotten my hair color right every time, even without pictures!The colorists have nailed the hair color I have described, even when tweaking the color a bit each time. I finally found a picture of my childhood hair color for my next order and can’t wait to see the results. 6 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Farbe zu dunkelViel zu dunkel. Fast schwarz. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatia F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Great colour, everything is in boxUsed for first time, ash shade, on my blonde hair. Covered greys really well. Colour exactly as I wanted for summer. Shampoo and conditioner sachets were excellent, left my hair soft, shiny and manageable. Would definitely recommend. Truly worth 5 star! 7 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colourI’ve recently had my hair cut shorter and the hairdresser thought that my colour was lovely. Then when I went to the Supermarket the woman on the till told me that she loved the colour of my hair. I was so pleased. 8 de 11 personas encontraron este comentario útil. ¿Y tú? |
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CHANGEMENT DE COULEURJE SOUHAITERAIS FAIRE UNE COULEUR SUR LE GRIS QUE ME CONSEILLEZ VOUS ? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great all over coveragegreat all over coverage just a little darker than what im used to but ill get my colorist to adjust my next order. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |