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Coloration personnalisée correspond à la demandeAprès une 1ere coloration décevante celle-ci a été corrigée par l'équipe eSalon et en parfait adéquation avec mes racines, couvre à 100% les cheveux blancs et donne de la brillance résultat top merci à eSalon!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe superFarbe super, nach meinen Vorstellungen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectI’m very satisfied 😊 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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ColorI have been a customer for 5 years and I so love your products 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Beautifully selected just for meThis was by far the best experience I could’ve hoped for! Ditching salon visits for Demi permanent and doing this in the comfort of my home when I feel it’s needed is the best thing I could’ve done for myself. Self care is a must! Not only was I nervous the color wouldn’t match my natural I am blown away to know the color is exactly like my natural!! 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Copper highlightsSee color's 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorI liked this color more than my last one but it isn’t quite right. I think I need to go back to the color I used 5 years ago. However, the colorist took my suggestions for this color which I really appreciate! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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IT WAS TO LIGHTi PUTTHE COLOR IN AND DID NOT LIKE THE COLOR AT ALL IT WAS TO LIGHT FOR WHAT I ASK FOR PLUS i WAS NOT TOLD I WOULD BE PAYING $33.00 FOR NEW COLOR I CAN GET IT MUCH CHEAPER IF I GET IT ON MY OWN 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re so sorry to hear that the results of your color application was too light. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not really customI have tried to have my hair color adjusted multiple times and it just didn’t work. I wanted my natural red color, but it’s still more brown than red. Just pick the color yourself. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Farbe deckt graue Haare gar nichtNicht zu empfehlen. Kommunikation ist schwierig. Beratung ist nicht vorhanden. Es werden Standardantworten geschickt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEugenia S. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |