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Does not cover grays at allI have communicated this with them to add more gray coverage and it's the exact opposite l, it's worse! I'm thinking about ending my subscription due to this. So far not worth the money I have spent to get the same results as box dye 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Heather! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
Grauhaarabdeckung könnte besser seinDie Farbe ist ok aber die Grauhaarbdeckung ist nicht ideal. Die Farbe lässt schnell nach und wird heller 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina M.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Great color and priceI loved the color that they sent me. It was what I asked for and it did a great job coloring. I just probably need to leave it on a little longer for my grays to be better saturated they kept in touch to see if I needed any changes, so it’ll be great to see what they come up with. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Doesn’t cover greysUnfortunately it doesn’t work for me and didn’t cover my greys. Very disappointing will not buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Emma, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
horriblecolor didn’t cover greys and caused red roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdelina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Like Five Years Ago!I have used eSalon's Custom Color Set twice now, and my hair is like five years younger!! It was dry and brittle as can happen in one's late 50's, especially when using OTC light blonde color for years. It is silky smooth, the color is even and a wonderful light blonde that is not orangey or brassy. I love it and will continue to use eSalon! Thanks for the lift!! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Lasts longer than drug store hair dyeThis hair dye lasts longer, more like saloon-dyed hair. I’m still struggling to get that just right color, though. I love the color about a week after I dye it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jenny, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Retard livraisonMa commande n'a pas été livrée à la date du 25 novembre Merci de me renseigner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colour easy to useAs hair dyes go this was pretty easy to use and given good even coverage with great cover on grey hair…which i have a lot of! The only slight downside is the very strong smell of the product. Thankfully it doesn’t linger on the hair too much but it is fairly strong when developing 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorationPas encore servi 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie H. - Bonjour, nous avons hâte de connaître votre avis lorsque vous aurez utilisé votre kit de coloration sur-mesure. N'hésitez pas à nous contacter si besoin, nous serions ravis de vous aider. |