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Color Set
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66,934 Verificado Comentarios de clientes |
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DisappointedThe color seemed different from my first order. It didn't cover the gray and made my hair dry and dull. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
À éviterNe couvre absolument pas les cheveux blancs . Dommage le coffret est sympa . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia R. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration vous a déçue. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Kudos to My Colorist!Danielle, I don't know how you did it, but the adjustment you made was spot on!! I love my color!!! From the root touch up to the color for my ends, perfection!!!! Thank you!!! 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Shipping is the worstIf you actually need to receive the product give yourself at least 2 weeks to actually receive it. Placed an order November 29 and as of December 13th it is still not here. It sat at their warehouse for 5 days after shipping label was created. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanell - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color SetLa couleur n’a pas pris sur les racines 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMONIQUE E. - Merci pour votre commentaire. Nous sommes vraiment désolés que votre coloration n'a pas bien pris en racine. Conformément à notre garantie de satisfaction, nos Experts Coloristes vont revenir vers vous par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour les prochaines étapes. |
Très bienJ’étais un peu sceptique au départ, mais le résultat m’a séduit ainsi que la facilité d’utilisation. Très pratique avec un tutoriel détaillé. Couleur effectuée à mon rythme à domicile ce qui génère un gain de temps appréciable. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Super QualitätAngenehme Textur und es wurde an alles gedacht was man zum färben braucht. Die Haare sind gepflegt und glänzen. Die Farbe sieht natürlich aus. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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My "Winter" ColourI asked for a tweak to make my colour ever so slightly less red and it has come out perfectly - this is my perfect winter colour! 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Alles superAußer das die Farbe nicht gedeckt hat bräuchte etwas was besser die grauen Haare abdeckt aber die selbe Farbe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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didn't worki got a brownish purple dye (not even what i asked for) and it didn't work at all. just ended up with my original hair color, and left it very damaged. i followed the directions exactly right, yet it still came out horrible. not to mention the process was incredibly difficult, so many things to mix together and application was very hard to understand in the directions. the fumes from the chemicals almost made me pass out, there's no reason it should've been such an ordeal for nothing, basically wasted my whole day. definitely not buying from y'all again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLila - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |