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Not good grey coverageI have used this a lot and it works great on all of my hair except my greys around my face. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLacy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color wasn’t what I ordered it was dark brown with no redI am upset I gave this website another chance for hair color and I was sent the wrong color & not everything I ordered 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Kaitlyn, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom hair color kitI ordered a new highlight can my colorist please make sure it is the Carmel family. I am not sure I chose the right highlight to match m.y dark brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bad product in every wayToxic smell, does not cover grays, bleached roots 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNareeni - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair grayThis was supposed to be light blonde. I want a refund. My hair looks gray. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fantastic grey coverageSolved my grey coverage, thanks so much. Newer shade is just perfect. Fantastic product 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colourI love the colour and golden undertones. It looks lovely and your hair also appears very healthy 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Loved my color!I got just the haircolor I was looking for. It blended my gray very well. Left my hair shiny and soft. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Velvet primerI like love Velvet Primer. I put in on my almost dry hair and my curls look great 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedThe color seemed different from my first order. It didn't cover the gray and made my hair dry and dull. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |