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Color Set
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66,934 Verificado Comentarios de clientes |
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Won't use againChose darkest black, my hair has turned a inky black colour, not what I was looking for at all. My hair is also so damaged from using the dye, it's completely dried it out and ruined the ends and made them look dead. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lucy! We are sorry to hear your color turned out different from what you expected, and your hair felt damaged. Please check your emails, we got back to you to help you further. |
Great color - dries hairI love the color! However, even after following all your instructions and using your provided shampoo and conditioner, my hair was very dry and had a lot of split ends after coloring. I would love if a “extra conditioning” conditioner was included. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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It i s colorMy hair has had to have color from the drug store each time to fix it. I'm not satisfied at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love the color!Thank you to colorist Mindy for a beautiful job covering my gray roots and adding low light definition to my blond curls. I love it! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Wrong colorI specifically said NO red and it’s what this is. I have a few boxes stored up so I’m cancelling for now 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Diane, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Stop onFantastic colour perfect very happy product custom made just for me live love love it 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorI live the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not impressedJust not impressed. I’ve tried it twice now with same result. Not for me! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lisa, We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Awful hair like cotton wool and wrong colourAwful hair like cotton wool and wrong colour!! I have just dyed my hair with the colour I asked for, it is NOT medium golden brown it is almost black. I also cannot get a brush through my hair it is so damaged. I am gutted and will never use again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lisa! We are so sorry to hear your hair is so damaged. Please check your emails, we got back to you to help you further. |
Color fades in 1 weekafter one week of use this color fades away, my few whites get uncovered and the color becomes brassy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |