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Custom Color Set
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66,880 Verified Client Reviews |
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Still didn't received the package!!!Still didn't received the package!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Bo! We are sorry to hear the package hasn't arrived. Please check your emails, we just got back to you. |
HAVE NOT RECEIVED TO DATE!!HAVE NOT RECEIVED TO DATE! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Natural, rich colourAbsolutely love this dye- it perfectly mimics my natural hair colour and manages to cover greys well. It looks completely natural (unlike most over-the-counter dyes I’ve used before that have a red tinge and always end up being darker than intended!!) I like the subscription option and that you can change the frequency of delivery. My only wish is that there was an option when building the custom colour pack to choose latex or non latex gloves for the pack- I’m allergic to Nitrile and found the latex-free gloves provided in the pack caused a bad dermatitis like reaction on my hands. Latex would have been fine! Gloves aside, I love the colour and will continue to use the dye. 17 of 19 people found this review helpful. Did you? |
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Color AdjustmentSpot on Thank you 😊 11 of 12 people found this review helpful. Did you? |
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Love the colorColor was great!!! 7 of 8 people found this review helpful. Did you? |
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Thank you Genevieve!This new formulation was the PERFECT choice of color for what I was trying to achieve. You are appreciated and amazing! 6 of 7 people found this review helpful. Did you? |
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Easy and accurate colorAt home application is easy. Follow the helpful videos to show different techniques. 0 of 0 people found this review helpful. Did you? |
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Root colourI don’t know if the colour has been changed since the last order but it’s darker. However, it did cover the greys this time although that may have something to do with the method of application, length of time I kept it on which was a little longer and the fact I used it all up. However, out of all 3 shades of “black”, I preferred the shade in the first order which was a richer golden hue . 0 of 0 people found this review helpful. Did you? |
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Not for meHair fell out didn't cover gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Completely the wrong colour! So upsetI placed an order for a light to mid ginger. The colour on the reference photo matched my hair, and I even provided a photo of my hair to help the colourist. The dye that arrived is COMPLETELY the wrong colour - it's so dark that my hair is now BROWN, despite it claiming to be a ginger hair dye. The colour looks absolutely horrendous on me, my hair feels dry and frizzy and it has never looked or felt WORSE. I'm absolutely wrecked as it took me so long to get my hair to a colour I liked after it being dark for so long, now I've got to go through that process all over again! So for anyone else wanting an accurate result and amazing feeling hair like this company claims their dyes will give you, look elsewhere! What a waste of time and money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Irene! We are so sorry to hear the color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |