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Custom Color Set
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66,866 Verified Client Reviews |
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It's perfectThus turned out to be exactly the color I wanted 2 of 2 people found this review helpful. Did you? |
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Love the ColorThis has been one of the best dye kits ever. I used to use Sally's beauty store but the color was never exactly what I was looking for. On my first shipment with you guys, I finally got the right color red that I have always wanted. 2 of 2 people found this review helpful. Did you? |
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Love this product.I was a bit skeptical at first however my colorist Sarah got it right. My hair was a faded out strawberry blonde and I needed it to be more red copper. She nailed it. It’s a shiny red copper ish. It’s soft and I love it. And affordable. 2 of 2 people found this review helpful. Did you? |
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Dark brownI liked this color much better than the medium brown. 0 of 0 people found this review helpful. Did you? |
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A nice colour but not what I wantedA good product, lovely presentation, everything that was needed and plenty of the product for my longish hair. Unfortunately I was after a natural ginger/auburn similar to my own and the colour was deeper red. Whilst it isn’t the colour I’d hoped for it is a nice colour, vibrant with a good shine to my hair and smells good. I would recommend salon to friends and family, particularly if the colour they are after is more straight forward. 0 of 0 people found this review helpful. Did you? |
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If you have thick hair you will need 2 or 3 sets to do your hairIt took 2 times to get the color how I wanted it. The way to order is frustrating because there is no way for me to order more than 1 "set" at a time. The wording on the kit is very ambiguous to me as well and i have over 20 years of retail experience. The kit says it comes with 2 bottles of each and no the set comes with one and the end refresher comes with one. If i have a set and an ends refresher in my cart(which im getting charged for separately) alot of people would assume that 3 bottles of color will be coming, not 2. But my instructuons says my "kit" comes with 2 bottles. My hair is VERY thick and I needed 2 kits last time to get coverage and after emailing them them sent me 2 kits at one time. I didn't know I would have to place 2 totally separate orders(twice the shipping and alot of wasted packaging, the box is cute but sooo much bigger than nessary) to get enough of my root color to properly do my hair, just hit 2 in the cart but there is no optionfor that. Why can't they just adjust my kit to have a larger bottle? And why are you gating-keeping my color??? My hairstylest asked me the color and I couldn't answer her?? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNaomi - Thank you for sharing your feedback. We are happy to hear you are enjoying your color. We. take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! We have reached out by email to discuss your account. |
Terrible experienceI ordered a medium blonde and got my roots totally orange. Absolutely shocked and sad. I'm not going to try again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Esther! We are sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |
Too Light…Hi I’m not certain whether or not I want to continue. I must of given poor description of the color I want. When I see it I’ll know. What now? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Lovely colourVery easy process, colour was exactly what I wanted. Time consuming to apply, but I think I’ll be quicker the more I do it. Hair very soft and shiny after. 4 of 4 people found this review helpful. Did you? |
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Custom colourCannot fault this product absolutely love the colour they chose to make up for me just by me giving them my hair details and what I would like to achieve and esalon have done me proud thank you 1 of 1 people found this review helpful. Did you? |