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Color Set
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66,866 Verificado Comentarios de clientes |
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Love My New Color Up to NowThanks for taking time to listen to my issues and for making a special mix to cover stubborn gray hair. I love the new darker color for roots. My gray hairs in sideburns are stubborn but, I love the new shade you blended for me. I'll just adjust the sideburns with temporary powder. Thank you so much. The packaging was over the top as well, because you pre-portion all that's needed to blend the colors. I'm okay if you use the color for my roots throughout the package (i.e., one not two separate shades) for future orders. Thanks again. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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MerciMerci beaucoup de ce changement avec la petite note de cuivre je préfère. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Très contente. Je recommandeLe résultat est très beau. J'ai simplement dit que j aurai aimé qu'il soit plus clair, le coloriste a immédiatement ajusté ma formule pour ma prochaine couleur. Génial 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really poor - far darker than usualI am not at all happy with this. It’s come out far darker than previous orders for the same colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Katie! We are sorry to hear your color is darker than expected. Please check your emails, we got back to you to help you further. |
Medium brown is not for meI adjusted my color thinking a medium brown would be the color best suited for me; however, I was wrong. I do not like this color as it is too dark for me. I will likely adjust my color preference for February. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCherry - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very happyThe colour worked perfectly all grey gone this time so I’m really happy thank you my stylist 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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no cover grey againhi after 2 washing all all the grey hairs are visible 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Marta! We are so sorry to hear your greys weren't covered. Please check your emails, we got back to you to help you. |
Not what I wantedThe color was wrong, and my hair felt stripped and dry, now flat. I felt I was very specific, but it didn’t work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I was matched perfectlyI have to admit I was a little sceptical at first but I did it anyway I’m so glad I did my hair is beautiful and was matched perfectly Thanks a lot Jennifer Will definitely recommend 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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A warm chocolate mousse volcano...I can't review the final colour, because I couldn't finish. After waiting 15 minutes for the root application, I went back to finish, and had an eruption on my bathroom counter. The bottle was warm, the smell of ammonia was overwhelming, and the colour had completely changed consistency and looked like chocolate mousse. Somehow the dark brown with a neutralizer to get rid of the red turned my roots LIGHTER, and of course, I still have the red I was trying to get rid of, and was assured by my colourist would be gone for good. My hair is naturally a light / medium brown. ***Edit*** A replacement has been sent, a demi-permanent, rather than permanent. For all their "shock and awe" that this happened, it's happened to others. Fortunately, I wasn't about to use the exploded product, but this is exactly what my bottle looked like when I returned to do the rest of my hair. https://www.sitejabber.com/reviews/esalon.com The red is STILL there, but now it's a darker red. Thanks for creating more of a disaster. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |