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Custom Color Set
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66,866 Verified Client Reviews |
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horriblemy hair orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the outcome I expected.Left my hair reddish I even left the color on longer as it takes longer for my hair to pick up color. Used toner and it only took out the brassiness but not the red overtones. Trying to D/C future product and it only allows me to postpone on stop all future orders. The product was good value for the price and was packaged very nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was too lightI originally requested a dark brunette, but the colorist told me that I need to start light first. So I did, but the color has faded so fast and I need to color it again after 2 weeks 😩 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShawn - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Very goodMy first delivery and did not disappoint. Very well packaged and labelled with good instructions. Easy to use and amount was great for my hair length. Extremely good coverage and now shall not be using anything else now as the colour and ease of use was excellent. 3 of 3 people found this review helpful. Did you? |
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Best colour everI’ve tried loads of box dyes over the years but the one that I get from e salon is by far superior it lasts and is a perfect match thank you I’m staying. 3 of 3 people found this review helpful. Did you? |
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Love this!!I had my hair dyed at a salon a few months ago and I wasn't thrilled with the color. I was a bright copper orange and was looking to have a more natural, copper color. I was super nervous when the dye was on my hair because the color looked way off. Once I rinsed it and got out of the shower, I couldn't believe how beautiful the color was. It's perfect!! I'll definitely be using esalon again for dying my hair instead of spending a ton of money at the salon. 1 of 1 people found this review helpful. Did you? |
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Perfect colourThis is such a good company, the colour was to perfection, the only little quibble I would have is that I didn’t think the conditioner was very good that was in the box, that’s just my personal opinion, other people may like it. Will definitely be re-ordering next month again. 0 of 0 people found this review helpful. Did you? |
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DisappointedColor was a disaster I followed the instructions to find my hair was a bright shade of red. Following day I able to visit hair salon and fix the problem. This was a very expensive color fix. Recommend definitely not. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was not satisfactoryThe color resulted in too much ash. I’ve had to wash it several times to tone the ash down. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I am SO impressed!Not only is the color a perfect match....but it looks so natural! And the coverage on my greys.....chefs kiss!!! I'm so thankful that I tried out this product. My hair looks and feels great. There's no harsh smell once it's all washed and shampooed out and the personalization of the package that arrived was just awesome! 10 of 10 people found this review helpful. Did you? |