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love itTook about two tries from the very beginning to get the color perfect but that is way shorter than it took my hairstylist! It took her months! Love this stuff! Customer service is also impeccable! 15 de 15 personas encontraron este comentario útil. ¿Y tú? |
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Einfache Anwendung, tolle FarbeEinfache Anwendung und ein tolles Farbergebnis. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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BestellungHabe meine Bestellung bis heute nicht 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniela Z. - Vielen Dank für Ihre Kontaktaufnahme! Wir danken dir für deine Nachricht und bedauern, dass deine Farbe bei dir noch nicht angekommen ist. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unseren Kundenservice zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
ColorI just colored my hair for the new year and am unfortunately unhappy with it. I found the instructions a little difficult to follow (unless you have someone helping you) but most of all the color was not quite what I was hoping and the coverage was spotty in places and didn't cover the gray around my hairline. The packaging was lovely, but overall, I do not think this is the product for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Mary, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Amazing Results AND Easy EditsFirst and foremost I LOVE that I can purchase semi/demi colour. Second I LOVE how well it works/lasts/feels. Finally I LOVE that I can so easily edit my next shipment date. The entire process is seamless. 17 de 17 personas encontraron este comentario útil. ¿Y tú? |
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Absolute perfection!I went back to my natural hair color after doing a blonde ombre for a while. The color formula was absolutely perfect, covered all of the blond and left a gorgeous tone of brown that wasn't just solid brown. The ombre still came through just a tad for a great low light effect. 100% satisfied! 12 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Not the right color and no supportIt was so dark, i lost all the light amber. Sent a message and never got a answer back. Very disappointed on this service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKat - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
No Grey coverageI don't know what has happened to over the counter coloring, it has become a disaster. This did not cover my root grow out, at all... The only good thing in the box was the cape... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Better blendMy first two colors were too light and gave me “hot roots”. this time is much better. The roots and my hair color blends beautifully. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectColor adjustments have been amazing! My hair feels great and looks wonderful! 11 de 12 personas encontraron este comentario útil. ¿Y tú? |