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Color Set
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66,516 Verificado Comentarios de clientes |
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too much red, needs some more ashMy hair now is coming out much too brassy RED..could you put more 'ash' into it. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHope - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tionnes reviewI need to use the color for a while to see if I like it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTionne - We’re truly sorry that our color has not yet met your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CoverageIt didn't seem to cover the gray as well this time. Last time, gray coverage lasted until 8/18. I had it done with kit again at beauty salon. But- the gray is already coming thru. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No color changeUnfortunately, my initial coloring left my hair the exact same color it already was, even with sending a picture of my current hair color with my order placement. Hoping for better results with my next shipment! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessie- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Waste of time &moneyI've been coloring my hair for 20+ years. I've used boxed color, Sally's, & had it professionally done so I consider myself somewhat knowledgeable. Since we've all been on lockdown I took a chance on something new to me & it was the WORST color result I have ever had! I knew going in what color can & can't do. My first clue to what was to come should have been the 15 volume developer they included. Not even my current hairstylist uses that when I go darker. Color was supposed to end up an "ash" blonde. I was hoping to knock out this brassiness. My hair ended up redder than I started! I need a refund so I can get this professionally fixed. Buyer beware!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color TintI wasn’t to impressed with the dye. My hair has been so dry after using the color tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEsther- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The product is not for meToo many steps, I tend to want in and rinse, and a little strong for my hair. However, the presentation was great, as well as the shampoo, leave in conditioner. and dry shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene- We’re so sorry to hear that you were disappointed by the coloring process, but we are so happy to see you were happy with our products! We value every client, and look forward to providing you with a product that will better suit your needs. |
NEVER AGAIN!Even though I submitted a photo & got a consultation AND was very clear about not wanting darker hair that's what I got!! I was miserable because it took FOREVER for it to fade!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPauline- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Extraordinaryattention to color and now root cover. This site has always veen completely attentive and right on on color. Very satisfied and recommended site to many. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productI have used box dyes in the past which don't always cover my bit of grey hair or colour my hair properly, this is my first try with the e salon and I have to say its really great its darkest brown and I love the colour I was a blonde then went to brown with box dyes but always gave my mid length to ends a lighter colour but with this home dye its covered everything nicely it is a bit expensive but its worth it, and my hair feels nice and soft the shampoo and conditioner is lovely smells good, so overall am happy 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |