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Doesn't dye my hair at all.I ordered my first custom color set, and it didn't dye my hair at all. The color had too much brown in it and I wanted more purple in it. I contacted customer service and they gave me my second color set for free. I told them to make the dye stronger and add more purple to it. They didn't listen to me, and the hair dye came with even more brown and less purple pigment. This time, it slightly made my hair darker brown, but the dye didn't last long in my hair. This was a disappointing experience for me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Better results than drugstore colorI had very light blonde hair and wanted to go a darker medium blonde and was nervous about how it would turn out considering I have colored my own hair in the past with store brands and my hair grabbed the color and looked awful but Esalon mixed an exact color with dimension it was very natural looking, my roots came out a shade darker than my ends which gave it an all over natural color, they included a color for my roots and a color for my ends with very detailed and easy to follow instructions. I’m pleased with the result and will continue with them. I would recommend trying Esalon. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Still Love my custom blended hair color!For years I have tried to cover my gray hair and maintain my natural hair color. Professional salons as well as most retail brands have not worked for me. The color of my hair always had tints of red or green and only lasted about two weeks, when my gray roots began to show. Rarely has it looked professional. I have now used eSalon for 10 months. After the first month, I talked with a color stylist about my concerns about coverage and the darkness of the color. The next month, called again, it was too light. I was sent, free of charge, a new color kit. Now after 20 years of searching, I finally have the perfect color, texture, and condition. My hair color lasts longer(due to the rich pigment in my blend). My hair has depth with various tones shining through. I am in awe of your products. I will always be an eSalon customer! Update 2025; Wow! Eight years later and I’m still absolutely thrilled with my custom hair color! 🎉 Despite my medical challenges affecting how I hold color and maintain that perfect blend, my amazing stylist has been right there with me through every medication change, helping me achieve the ideal look. Now, I'm exclusively using Esalon products for my hair, and I can confidently say I’ll never go back! 💖 Seriously, I’m all in! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Wow!I have been coloring my own hair for a long time, although I was always a natural redhead the color over time became more dull and lacked volume. Your personalized (exactly) root and ends combination to even out my hair, after $$$ disaster @hair salon adding so many blonde highlights it was all blonde, but you fixed it! Best color @home or in salon I've had! 🔱 7 de 8 personas encontraron este comentario útil. ¿Y tú? |
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LoveLove this set the color was spot on 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Coloration parfaiteAprès ajustement le résultat est comme je l’attendais 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DégoûtéBeaucoup trop foncé par rapport à ma demande et en plus mes cheveux blancs ne sont pas du tout couverts je suis dégoûté j’espère que ça éclaircira rapidement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne B. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration soit plus foncée que ce que vous espériez. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
Finally a great at home dye kit!I have tried several "at home" dye kits and brands, to no avail. Even advice from a stylist expert at a popular beauty chain has been disappointing. I gotta say that the praise and positive attention my fantastic personal color has gotten daily, has been alittle overwhelming! Thank you so much. I have finally found a moderately priced, expertly prepared gorgeous hair dye kit! Also, being able to choose when my next order comes is such an added plus. I think this entire process from start to finish has been an absolute pleasure. Keep up the great work and I will keep up on my orders! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Love the productLove the product 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Looking goodAbsolutely love this product. My hair looks great. The coverage is outstanding and always arrived on time. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |