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Color Set
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66,934 Verificado Comentarios de clientes |
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HairExcellent love it xx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Couleur délavéeBonjour, l'envoi est rapide, l'emballage soigné. J'ai fais la couleur, je trouve que ça fait délavée... On dirait qu'elle est faite depuis 1mois. Je suis un peu déçue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginie V. - Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous et nous souhaitons trouver avec vous une solution afin d'obtenir la meilleure couleur qui soit. Nous allons vous contacter par email afin de remédier à la situation. |
Easy and vibrant colorI have used other professional color ordering systems and this color is less harsh and more vibrant. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Back to salonOver all nice color, dose not cover gray well. Will be heading back to salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
unbelievableMy hair looks new, shiny and no grays 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BETTER THAN A SALONI FIND THIS COLOR& IS NOT A HARSH AS SALON COLORS. IT DOESN'T JUMP OUT & SAY 'LOOK I JUST COLORED MY HAIR!" 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy hair!Lockdown came & so did my grey roots. And now in the predicament of having to home colour my hair & the thought of trawling through the boxes of hair dye, scratching my head....which colour ...will it match...will it be a desarster? I read about esalon years ago & as they answered all my doubts in their questions i went ahead & ordered. When it came, I opened the box & was well chuffed with the colour match. After doing the roots & mid lengths for first time, I plucked up courage to look into the mirror....would I ever be able to leave the house again .....Yes yes yes! Wow! Super dupa result! I am pleased as punch! Success! I have used it six times now & wont be going back to a salon again...why would I need to? Well done esalon...Cat walk result for a tiny price. Happy hair & happy husband!.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was not rightI asked for my money to be refunded after 3 attempts of not getting my color right. The company stated money back guarantee but that still hasn't happened after sending the request over a month ago. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color too darkI have light brown hair, the last color was medium brown wayyyyy too dark. I’m frustrated 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
2 weeks later and my greys are visibleOriginally I was super happy with the results but after 2 weeks and 1 day (approximately 5 washes) my greys are back 😔 I don’t understand because I followed the directions and the coverage was good initially. I purchased permanent color in dark ash brown 😔 I’m basically disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiranda- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |