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Provided me with a color that did not cover my grays.The box came and everything looked great. I watched the videos, read everything they sent me and was ready to go. I did have two emails back and forth with the color specialist regarding the violet dark brown color I chose. She said if I was looking for a full purple color coverage than I need to go to a hair salon but if I was looking for a purple hue than we could move forward with the color selection. I did tell her I was looking for a violet hue but was concerned with covering my grays. I specifically asked if covering my grays with the chosen color would be a problem she never replied. Then another email came saying that we could move forward with my color selection and once again I asked about the gray coverage, again no response. I guess I should have know better. Now I have three tones in my hair dark brown, violet and gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productEasy to follow instructions. Great color. I should have gone lighter. My fault. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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More Red neededI love the color change, but I think maybe a little less brown and a little more red. I just colored 10/14, so I have not tried the tint rinse yet. What do you think? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HighlightsI would like to put in highlights but I was told that you are out of that 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color still not rightThere is still too much Brown and not enough Copper in my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
the color was goodThe product was good i cant use it irritated my head. The coloring only lasted for about 2 week. I will not be ordering anymore but glad i tried it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Grauabdeckung nicht wirklichBei mir sieht man leider die grauen Haare durch,schade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelga M.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
I get compliments !The esalon color is very professional. Great coverage and nice shine and highlights. Highly recommend for the money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the productI love how this hair coloring!! It makes my hair feel nice not over processed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorGreat color and coverage. Easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |