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Custom Color Set
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66,818 Verified Client Reviews |
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Still see grayDisappointed. Tried the product 3x. Doesn't cover my gray like store bought less expensive color sets. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Never thought I’d be this happy!I really wanted to change and was curious about esalon so I took a leap of faith. The application and instructions were so clear that my boyfriend (yes, a man) did it with ease! The colour was even bette than I could have hoped for and I am over the moon with my new hair colour!! Would do it again in a heartbeat and highly recommend!! 9 of 9 people found this review helpful. Did you? |
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Tuned wellI really liked my custom hair colour. It blended so well in 40 minutes as I wanted like covered my greys with nice natural shades. I am glad, I tried eSalon. Thanks. 3 of 3 people found this review helpful. Did you? |
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Don’t sent me anymoreI don’t like it please stop sending and charge me. Ok 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEdita - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It used to work nicely but then it stopped covering IIt used to work nicely but then the last year or so it stopped covering my roots. It just doesn't work anymore. I went to the website and requested a change to the color so that it actually works, if possible. I kept getting sent the same formula without Any change. Im hoping I get my money refunded. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Gisel, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom Color SetI'm so in love with my hair color right now!!! It was the best decision I made all year! I was scared at first because it sound to good to be true but honey let me tell you it turned out great!!! Dont hesitate you better get you one of theses! 🥰🥰🥰🥰 8 of 9 people found this review helpful. Did you? |
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Perfect!It was perfect! I had my colorist call me and after explaining what I was going for, she sent me the perfect color. The sun-kissed highlights topped it off. It's beautiful! 5 of 5 people found this review helpful. Did you? |
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Perfect color!This was a perfect color for me! It colored my grays beautifully but what I loved most was that it didn’t stain my skin around my hairline or on top of my ears! I used the stain guard on my forehead but obviously can’t go into my hairline with it (nor did I put it on top of my ears) and it still didn’t stain the skin which was a huge win in my book! You can’t tell I colored my hair because it blended seamlessly. Didn’t have a strong odor and the shampoo and conditioner it comes with smells so good and took away that “freshly colored hair” smell. Definitely recommend, 10/10!! 4 of 4 people found this review helpful. Did you? |
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Once upon a time a brunette......I haven't dyed my hair in over 12 years, so I didn't answer the questions properly and I ended up with the wrong color. After my bday, I contacted a colorist via email and got a prompt response. I sent her a couple of pictures and she customized the ideal color for me. I can hardly wait to get my color kit. The service is stellar. 4 of 6 people found this review helpful. Did you? |
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Bad color/extremely light 👎The color was WAY to light and did NOT even fully cover my Grey's! I was looking for a deep brown color with hints of mahogany in it, and what I received was not even remotely close to what I wanted! My hair was like the color or a very pale colored penny, it was horrible! I was so excited to try this hair dye and lets just say I was practically in tears when I got finished. I also specifically asked for extreme grey coverage and let's just say it barely covered them all from day 1. I'm hoping the colorist can make changes and send me something MUCH better with my next shipment! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |