66,793 Verificado Comentarios de clientes |
|
Ordenar por: |
eSalon hair color is horrible!It did not cover my grays around my face and left brassy tones in my color! Sent an email to cancel my subscription as i can't find anywhere on the website to do so!! requested my complete refund as it is 100% guaranteed. Not holding my breath to see if that happens! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAnna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Yes! Try this custom Color SetYes, it works, and 4 weeks later, it has not faded. But, my hair has grown, so the gray roots need to be colored again. That is why I now have a subscription for eSalon to send me my color set every 4 weeks. ALSO! I have an overly sensitive scalp, allergic to ammonia, etc. This product did not make my scalp itch, or burn, or flake. If you can send a picture, I suggest send it so they can match it. 6 de 7 personas encontraron este comentario útil. ¿Y tú? |
|
ReviewGood product 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
Orange tintGave my hair and orange tint that hasn't faded 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHi Sarah! We are sorry to hear your color got an orange tint that hasn't faded. Please check your emails, we got back to you to help you. |
To darkWent darker than my normal colour which is the same as what I had for this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHi Victoria! We are sorry to hear your color went darker than expected. Please check your emails, we got back to you to help you further. |
Great color matchingIt took a couple of attempts to match my color, but I had great customer service and now have the perfect shade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Gut gedacht, schlecht gemachtIch war zunächst sehr begeistert, da man sich wirklich gut aufgehoben fühlt, durch persönliche Emails, etc. Doch leider hält die Farbe nicht länger als eine handelsübliche Tönung und deckt auch kaum - trotz exaktem Gebrauch gemäß der Anweisung. Ich habe mich dann entschlossen, die Haare doch wieder durch einen Friseur färben zu lassen. Ich kann esalon leider nicht weiterempfehlen, da es für eine Tönung, die nicht mal eine Haarwäsche übersteht, dann doch zu teuer ist. Ich danke esalon dennoch für die Bemühungen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAndrea D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Color leaked in boxWhen my package was received, a portion of the color bottle leaked out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHello Christine, We’re truly sorry that our color arrived leaking. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Please keep an eye out for an email from one of our color experts. |
Best match I’ve ever had without going to the salon!First time to use and was very pleased. It’s the best match I’ve ever had without going to the salon! I will definitely re-order. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
|
Happy!Like this colour, although when I first applied it, I thought omg it’s so dark! It isn’t and after washing off and styling it’s a great colour and makes my blonde stand out more plus it hasn’t faded warm which was the aim, thank you. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |