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Color Set
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66,934 Verificado Comentarios de clientes |
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Pas la couleur je voulait.Trôp fonce - c'est marron foncé. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda W. - Merci d'voir pris le temps de partager votre expérience avec nous. Nous sommes désolés d'apprendre que les résultats de votre coloration ne vous ont pas satisfaite. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous afin de réaliser vos objectifs couleur. Nos experts coloristes vous ont contactés par e-mail et se feront un plaisir de vous aider. |
Hair texture looks good, hair color missed the markMy hair color ended up quite a bit darker in spite of me requesting stylist input and attaching a few photos. Since the point of this service is to get that special touch that a colorist can provide, I would say that I'm not yet satisfied. I did start with demi-permanent, so I'm hoping we can dial this in, at which point I'll update. I'm hoping e-Salon will reach out by e-mail to make sure we get on the right track! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTosca - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guaranteekeep is something we always stand behind, and we will work with you to meet your hair color goals. Please your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happy!I would not recommend eSalon to anyone. The hair color has a VERY strong chemical smell (just like a drug store brand) even after shampooing twice! And the 2nd bottle of color that I paid for, was a huge mistake -- a very dark purple (when I requested strawberry blonde)! I didn't have enough color in the first bottle, to finish coloring all of my long hair. Nope! I'm going back to Madson-Reed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guaranteekeep is something we always stand behind, and we will work with you to meet your hair color goals. Please your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Odor too strongColor too dark. Odor too strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryAnne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guaranteekeep is something we always stand behind, and we will work with you to meet your hair color goals. Please your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThis is my third time using.. grays showing through on hairline!hope my hair is not getting resistant! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicki- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grey coverageI was disappointed that the gray hairs above my forehead did not get colored. Is there a product I can apply for stubborn grays before putting on the color. I saturated this area with color and the gray hairs are still showing. Please respond. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great color and shineLove the dedication and help with the right color choices from the color team. Plus part proceeds towards cancer research is awesome. The personal touch with naming the box and customization is a sweet touch. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Found the perfect colorCould not be happier with my color! Third time is a charm! The customer service is amazing!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I'm in love with this serviceEasy to use instructions and very helpful videos. The staff is top notch and their response time is excellent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome colorI love the auburn 0 de 0 personas encontraron este comentario útil. ¿Y tú? |