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Custom Color Set
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66,925 Verified Client Reviews |
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Too lightThis is my 2nd round using eSalon but my color keeps getting lighter? I’ve requested it be toned down darker, so hopefully this round will be better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Tough on hairStuff smells like the stuff my mom used in the 90's. I was overwhelmed. Burn my hair and broke some off. I have a lot thinner hair now. Color was not the choice i picked. The stylist lightened it... which means it was made to be too light and now I look like strawberry short cake. Never again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It's not worth itJust not worth it. Roots appearing within 2 weeks. I'd like to cancel my membership. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hasn’t arrivedMy order was shipped a month ago and still hasn’t arrived! I’ve had to skip my auto shipment bc according to tracking, it hasn’t even made it past the border! Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - We are so sorry you have not received your last eSalon order! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
This is the best coloring system I have ever tried!I have been coloring my hair for 20 years, and have used everything from fancy vegan stuff to drugstore color. THIS is the best. the color profile fits me perfectly and my stylist (whom I have never met) knows my color better than I do! The coloring products aren't stinky or harsh, but the color is so saturated and beautiful, I get compliments from EVERYONE, no joke, EVERYONE I know. I highly highly recommend. Cannot beat the price, cannot beat the quality! I just want to update this review: I have been using eSalon for two years now, and I am still being impressed by them! I just got a new box of color, and wanted to take my hair a little darker... I thought it might be a little risky, since i am telling a stranger what i want and they are mixing the color without having met me in person... but this it the most perfect color i have ever received! It is actually better than I had even imagined! I still highly highly highly recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We’re pleased to hear that you’re enjoying the Made For You custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Amazing colourI've coloured my hair for years, salon and shop brought, but colour doesn't last. I'm amazed by esalon, my colour has lasted and covered my gray's, left my hair soft and shiny I definitely will be buying my hair colour from esalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We're so happy to hear that you're enjoying the Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Rave reviews on the color.I was a bit nervous in the beginning. There was no reason for concern. The process was easy, and the color is perfect. I wish I'd known about this years ago. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Made For You custom color. We look forward to the next opportunity to delight you! |
The colour is perfect!As a redhead I worry about the colour of my hair, not an easy match. eSalon knocked it out of the park, even my mother commented on the great colour! Now that says a lot! Super easy instructions taped to my mirror and in no time at all my hair was looking and feeling great again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Couldn't be any betterThis is as good as my hair stylist would do. Pretty perfect! Thanks for the convenience of at home hair color without me looking like Lucille Ball! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Great colour and extras!Really impressed with the colour set and the little extras to help the process go smoothly. I will be ordering again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSiobhan - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Made For You custom color! We look forward to the next opportunity to delight you! |