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Really like this colorColor is close to when I was younger. Grey are covered completely. Leaves my hair soft and manageable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AnsatzHeute erste mal gewaschen, Ansatz leuchtet. Sonst ist die Idee lustig, warte auf angepasste Farbe, sollte jetzt etwas dunkler werden. Wenn Ansatz sich wieder auswäscht, mache ich nicht weiter. Denke aber es liegt am Farbton. Im Laden müsste ich immer ein Ton heller nehmen und kommt immer dunkler raus. Und hier wenn mittelbraun steht, kommt auch mittelbraun raus, und nicht dunkelbraun wie von Farbe aus Drogerie. Sonst macht Spaß. 😊👌 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colour and listened to my adjustmentsThe colour was slightly too dark initially but I left feedback and this delivery came with specific instructions and an adjusted colour; it's perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was not lightened as stated in emailI put in request to change my current color as I wish to go lighter. The email response was Esalon would lighten my current as much as possible and recommended a color lightening set along with my color. I added the lightening set and continued to check the color change on my regular color. Unfortunately until after it shipped was I able to see the adjustments and nothing was adjusted. I am needing to place an order but don’t want to until I can confirm a change in color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover my greys.Color is pretty but didn't cover my greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BEWARE AS THEY PUT YOU ON AUTO REORDERI only wanted to try and see if I could color my own hair. The color was way too dark. I am so upset that they put me on auto order as I don't have time for this. I have asked for a refund so I hope they comply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not use this company!They scam you into signing up to a plan and end up costing you unnecessary money. Double check every order and box checked. Do not use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair is beyond dryI used this product a while ago and it seared my scalp and had horrible aroma. I just realized that it ruined my hair! It's crackly dry and weak, Tons of hair falling out when I grab it to put up or shampoo. Needless to say, cancel my order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Just okI like this concept of personalized color and all the little tools a lot but this stuff dried my hair out very badly, there wasnt enough product (i do have a lot of hair) and the color faded quickly. I bought the tint rinse also to "boost" the color every now and then and noticed no difference. I take very good care of my hair, ie: no damaging products, only use cool water to wash, dont heat style, dont use a towel, etc. And still was less than impressed. It was ok to use during quarantine in a pinch but not sure id buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Tolle FarbeDie Anwendung funktioniert sehr gut und tropffrei. Es lässt sich gut auftragen und das Ergebnis ist perfekt. Gute Grauhaarabdeckung, bin mega begeistert und absoluter Fan der Farbe. Die Haare glänzen sehr schön nach dem Färben, absolut gute Qualität und sehr empfehlenswert!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |