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Color Set
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66,880 Verificado Comentarios de clientes |
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No more store boxesVery pleased I will never buy a box color again! It is a tad darker than I had imagined but has beautiful copper highlights. Very very happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Résultats de la couleurbonjour J'ai fait ma couleur ce matin Bonnes explications simples La couleur est jolie trop doré à mon goût Cependant pas de renouvellement de commande pour moi, je n'arrive pas à appliquer comme il le faut celle ci désolé !! Je vous remercie 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosbrigitte C. - Merci beaucoup pour votre commentaire ! Après vérification de votre compte je constate que nos agents vous ont déjà aidé dans votre requête. N'hésitez pas à revenir vers nous si besoin, nous sommes à votre écoute ! |
Je souhaiterais la même couleur en plus clairKe souhaite souhaite commander la même couleur en plus clair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy-to-useAll components for a complete coloring project. Just need better gray coverage. Great shampoo and conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DamagedThe last order i recieved was damaged and had leaked so i was not able to use it.i took a picture of it.please advise me what to do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark and too redColor ended up too dark and still had red tints. It’s just too hard to get hair color without being in person. Awful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Left my hair extremely dryMy roots are darker than my ends, so I was hoping this would help even it out by darkening my ends but after I completed the process I immediately noticed my roots were still darker which was disappointing. In addition, my hair is extremely dry now and I've tried using serums and conditioning masks to no avail. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlivia- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Color washes out quicklyAbout 2 wks after doing my roots, the become noticeably lighter. The color washes out quickly and doesn’t hold its original shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarlena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MessyMy package was a mess when I opened it. The dye opened up during delivery and got on everything in the box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbby- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color arrived damaged. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It literally made zero change to my hair!I just used my first order. My hair has been a dark brown and I chose a dark auburn hair color. I diligently followed all the instructions and my hair has ZERO color change. The only thing that is impressive about this product is the packaging. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |