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Color Set
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66,903 Verificado Comentarios de clientes |
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Racines blanchesToujours des racines blanches après la dernière coloration. Je suis très déçue 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen I. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous, c'est pourquoi nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur possible ! Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Not happy with my colorNot happy with my color at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Trop foncéLa base est trop foncée 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaetitia C. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous afin de réaliser vos objectifs couleur. Nous allons vous contacter par email pour vous informer des prochaines étapes. |
Color too darkThe color was a little too dark. Not quite what I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Hair colorHello I have a lot of hair and I don’t have enough dye to get the job done as well as I would like to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean- We never like to hear that our customers are unhappy with their order, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can help! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
2 starsI dyed my hair twice the first time I choose demi-permanent and it was fun but temporary, as said in the description. I dyed my hair again in the same color in permanent and it faded quicker than the demi-permanent. I have dark blonde hair and went a strawberry blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatty - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as describedI was told i would receive dark blonde and instead the color came out as brown with an orange tint to it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very happy!!I love the color, the products, and the service provided by E-Salon. I Highly recommend it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Last purchaseI would like to say Thank You to my colourist Paul who prepared nice change of my last colour for more lighter.I like my current colour and I am very satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful hair coloringI am so happy with my hair coloring kit. So very professional items included not even used in your best salons. My color comes out so very beautifully, it is perfect. I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |