|
Custom Color Set
|
66,880 Verified Client Reviews |
|
Sort by: |
|
Never againThe first shipment took 2 weeks to arrive. The 2 nd shipment got lost in shipping. And after i finally rec’d a replacement which I used tonight, IT IS THE WRONG COLOR I AM EMBARRASSED BY HOW IT LOOKS. NEVER AGAIN. I WANT MY MEMBERSHIP CANCELLED AND A FULL REFUND FOR THE WRONG COLOR. I HAVE VERY DARK HAIR AND YOU MIXED A COPPER ORANGE. I LOOK RIDICULOUS. SOMEONE NEEDS TO CALL ME TO RESOLVE THIS AT ONCE AT 917-443-9710. This company is sloppy and unreliable. I will infirm all of my friends using it that you cannot be trusted. And I have a meeting this week where I will now look ridiculous. NEVER AGAIN. EVER. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCindi- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
DyeI didn't turn out like I thought it was going to the first one or the second one, but that could just simply because they're not able to see my hair in person in order to figure and I want and maybe I'm doing something wrong I don't know for sure. I'm not blaming anybody it just is what it is, it's okay. Also it didn't last as long as I felt it should, but it's still a good quality and I will order it again when I need it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAngeline- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
I didn’t like the color even though that is what I ask for.I do not like the way my hair feels with the dye in my hair. It is no longer smooth and silky soft 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaura- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Love the colorI really like the product. Its not as drippy like other products. I have sensitive skin and I had No Problems and the order is not overwhelming lime a Lot of other products.update this July 13 and still no need to recolor yet. It hasn't faded still just as soft as it was when I colored it .LOVE IT 0 of 0 people found this review helpful. Did you? |
|
Custom color setEasy to follow directions. My family and friends love my color. I couldn't believe they got the color so close to what I wanted. 0 of 0 people found this review helpful. Did you? |
|
Amazing service and colourI have been using eSalon for a year now... after the first trial, I was sold and have not looked back since. Their customer service is great and it is really good value for money. 0 of 0 people found this review helpful. Did you? |
|
An excellent hair colourI’m very happy with esalon hair colour it fully covers grey hair and leaves hair very soft and shiny after colour wash unlike normal box colours. I’ll definitely use it again an highly recommend it. 0 of 0 people found this review helpful. Did you? |
|
Great serviceI asked to change my color a bit I'm so happy with my results 0 of 0 people found this review helpful. Did you? |
|
Nobody does it betterI was nervous in trying a new product but can't tell you how happy I am. I absolutely love my hair color and people have been asking me who colors my hair. Have not received so many compliments in a long time. 0 of 0 people found this review helpful. Did you? |
|
Awesome colorThe color is amazing and has stayed as nice the first day I did it! I need to wash my hair often because its so fine and I fine the color stays and still covering my gray. 0 of 0 people found this review helpful. Did you? |