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Color Set
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66,818 Verificado Comentarios de clientes |
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To long of a shipping process and wrong color.I waited so long for this to get here I think it took 5 or 6 weeks to here and by the it got here I had already colored my hair. I had to wait a month but I got sick so it was delayed again. So I finally tried it and I was so disappointed.There was no no light copper that I wanted. I sent a photo of my hair clearly showing the color that I wanted and picked it out of you color chart and even told you to make a little redder. I texted you he informed you what had happen and all you said was I'll send you a free shipment of it. I stated that I didn't want it because it was the wrong color only for them to come back with the same answer. I asked to talk to a supervisor and they said someone would be calling me soon. I never heard from them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Susan, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ParfaitMerci d’avoir réussi à faire au plus proche de ma demande . Un grand merci à Thibault 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Couleur chatain clair cuivré doréJ'ai enfin une couleur sur mesure à domicile. Les professionnels prennent en compte mes souhaits pour fabriquer la meilleure couleur. Je recommande. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love it!My area had a snow storm and my package was lost. Esalon dealt with it so quickly and kindly! I have stubborn white and this covered and blended so well and my hair is so shiny and soft. I can't recommend esalon enough! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Perfection 👌After a few adjustments with my stylist, the color I got this month was exactly what I wanted. Its vibrant, shiny, and feels super soft. It feels good to be able to pamper myself at home for such a low price. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorIt was just what I wanted. Covered the gray. Hope it last. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Loved this!This saved me $200 trip to the salon! Easy, Loved the result so far (1 week, 2 washes). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EasyI was a bit leery about coloring my own hair, but it was quite easy! Only suggestion I have is to have mirrors to really see what' going on in the back! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorThis color turned my hair orange and brassy,definitely not what I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Absolutely perfect.This color was the CLOSEST I have ever seen to my natural hair color (before it went grey!) The shine, the grey coverage, everything was perfect. My colorist nailed it after I sent a photo of what I wanted. I swear no salon can get this color red right. Thank you. 8 de 11 personas encontraron este comentario útil. ¿Y tú? |