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Hair color was not what I asked forI sent a picture of myself with golden strawberry blond hair. Explained that I wanted the same color but maybe even lighter/brighter. I received my custom color, used it and my hair is now auborn and much darker than I wanted. I was also sent and charged for an additional color set that I will not use because this color is too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
a/S DE LA COULEURc'est mieux mais pas assez blond sa tire plutôt sur le roux je pense que je vais en rester là car je n'utilise pas la totalité est c'est perdu est depuis je perd beaucoup mes cheveux je vous remercie mme bourgeot 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosjacqueline B. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que notre coloration n'a pas répondu à vos attentes. Nous tenons à votre satisfaction, nous allons donc revenir vers vous par email afin de vous aider au mieux. Veuillez vérifier vos e-mails pour plus d'information. |
Color didn't HoldThe customer service provided was impeccable, however my color washed out in a week. I followed the directions to a tee too 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
My hair is celebratingmy hair is celebrating. the color of my hair says a lot about me, how I am and what defines me. That's why since I dye my hair dark brown golden e-salon my hair makes me look young and pretty. the dark shine with the golden hue play with my hair and make it look healthy and beautiful. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ParfaitTout est prêt ,les explications permettent d appliquer la couleur très facilement. Je suis très satisfaite. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Quality product!The color was exactly what I want it. Quality product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dark blonde to color pandemic rootsThis turned out great! I miss my salon blonde highlights but this will do...easy,mess-free,covered my gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CouleurParfaite je vais d ailleur y revenir j ai voulu essayer light set et c est cata 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So easy for a first time userTry it! The instructions are clear. My daughter helped me. We skipped the toner. All good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to apply!Great and easy to use! Love the customization! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |