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Custom Color Set
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66,866 Verified Client Reviews |
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Still not enough redDefinitely needs like 20 percent more red in the next color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrisinda- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
So disappointedI used e salon for the first time today. My roots turned out so brassy I don't know what I'm going to do. Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Hair color turned badThe last color you sent did not cover my roots like before.The roots turned out like brown or copper colored which’s sticks out really bad against the rest of my hair.I was very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTess- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Love it!I have used this for over a year now. It is affordable, easy to use and covers well. It has been a life saver with the Covid outbreak. No gray roots here. 1 of 1 people found this review helpful. Did you? |
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Ahhhhhmazing!I was skeptical at first, however i absolutely loved the outcome. The color is lasting and looks great. The price is super affordable and I like that everything I needed was included in the kit. I will be using this product for a long time! 0 of 0 people found this review helpful. Did you? |
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Best color I ever boughtIt leaves your hair smooth it’s the best color I ever had thank you 😊 0 of 0 people found this review helpful. Did you? |
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Easy to apply super grey coverageThe color is vibrant and natural. Covers very well.. leave on for a few extra minutes as it tends to fade if I don’t 0 of 0 people found this review helpful. Did you? |
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Long lasting colorMy color really does last a long time, and my hair stays shiny. 0 of 0 people found this review helpful. Did you? |
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Great productPerfect colour match. Leaves your hair so soft 0 of 0 people found this review helpful. Did you? |
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Fantastic colourThis was a great experience. The colour was adjusted from the one I had chosen as the stylist said it wouldn't suit and changed it. I had sent in photos of how my hair currently looked. I've had lots of compliments on my new colour. It was easy to apply. I will definitely be doing this again. 0 of 0 people found this review helpful. Did you? |