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Color Set
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66,772 Verificado Comentarios de clientes |
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Color change.My 2nd order left my hair more ‘ginger’ than strawberry. The first was a subtle strawberry blonde & golden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not badI like that it’s less “coppery” 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!I cannot believe what a great match this is for my hair. It’s everything I asked for and so convenient. My hair colour was discontinued after six years of using it and I was panicking about how I would get my roots done without dying all of my hair. I have brought many different colours from the shop to try it and none of them were right, I didn’t have worried because Esalon corrected my suggested colour and gave me a perfect match.! Very happy! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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NaturalAlmost my natural hair colour as good as as it’s gets. Arrived on time and definitely value for money. Highly recommend 😊👍 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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DécevantColoration un peu trop claire au racine et cheveux blanc toujours visible…un kit soi-disant offert mais il n’était pas dans le colis bref j’ai résilier mon abonnement pour ça ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMélissa O. - Merci pour votre commentaire. Nous sommes vraiment désolés que votre coloration n'a pas répondu à vos attentes. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part. Aussi, nous vous confirmons que votre première commande incluait deux flacons de colorants, dont un offert. Si vous avez des questions, nous restons à votre écoute. |
Zu wenig Haarfarbe und zu dunkelIch hatte lange Haare bei der Bestellung angegeben, doch leider war die Menge schon sehr knapp bemessen. Des weiteren hatte ich Mittelblond angegeben, aber der Ton ist zu dunkel, es ist eher Aschblond. Schade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
easy to use and perfect colorsimple instructions. I love the color-matches my natural color perfectly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colour adjustmentI sent a commentary to your rapport people over a week ago but did not receive a response. I was horrified to find my hair a beige after colouring out. I was looking for platinum blond and the removal of the yellow in my colour. While I understand how my request to remove the yellow may have led to ‘ash’ and or ‘pearl’ I did not anticipate the beige/blue I got. I was looking for a reversal method but I have since gone to the drug store to get my own as there was no support from you. I request a refund for this colour as it was not what I expected and I have been a long time customer. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Terrible colorVery dull and an ugly color. I do nor recommend this shade. It’s awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nouvelle couleurTrès contente de cette nouvelle couleur qui me plaît beaucoup. Merci à l'équipe 2 de 2 personas encontraron este comentario útil. ¿Y tú? |