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Turned out to a different colourI was impressed with the packaging, shipment, customer service and quality of the product however the colour that I wanted happened to be so absolutely different to how it actually turned out. I am utterly shocked as it was so dark and can’t even see any red tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Rose! We are so sorry to hear your color was too dark. Please check your emails, we got back to you to help you further. |
FadedMy grey is just too hard to hold color. Color faded to an brassy golden tone in a couple of days 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShana - We are so sorry to hear that! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this!This is so easy to apply and I love the color! I would recommend the kit with the brush to color any out growth. 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Thank you for your support, services and products!I just colored my hair last night and my hair is alive again! Thank you Nicole and everyone in the E-Salon team. You are absolutely amazing! Very happy with my results and my grays are gone!!!! Just once and puff! I will be ordering more for sure!!!! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Couleur balayageTrès satisfaite, un joli blond, aucun reflet orange ou jaune poussin comme ça m'est arrivée en achetant au supermarché. Je le recommande vivement 😀 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Custom Color SetMy custom color is dark golden brown. It’s the perfect color for me. Thank you esalon, my hair looks so healthy and shiny. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Tolle FarbeIch sehr zufrieden mit den Farb Ergebnis. Man fühlt sich in guten Händen. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Did not like colourI wanted auburn ginger hair, but i ended up with quite a vibrant red. Also, I have very long hair, and there was not enough dye to cover my whole head so I had a large portion of hair undyed. My fear is I will need to keep purchasing and adjusting my colour to get to the actual colour I want, which can be very time consuming and costly in the long run. I wonder if going to an actual salon may actually be the best option when colouring or changing the colour of your hair. Although I do like the care put into the website and the support you get, aswell as detailed video tutorials. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Katie! We are sorry to hear your color didn't meet your expectations. Please check your emails, we got back to you to help you further. |
Not what I asked for so much darkerThe color is so dark!!!! It’s almost black. My hair was a golden medium brown. My natural hair growing in was lighter than current color. I asked for my color to be lightened. I was told couldn’t be done. What I didn’t expect was for color to be soooo dark compared ro my dyed color; and worst it’s darker than my natural brown hair. My hair looks black. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Nallely, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color not rightI'm looking for a camfolage color to cover some of my GREY. A salt and pepper look. I'm a male and not a female.. That's why I dropped my subscription. Can you help with the color requested?? Salt and pepper look!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Willie, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |