66,772 Verificado Comentarios de clientes |
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So HappyMy hair looks better than it has in a longggg time. Thank You eSalon !!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent productVery happy with color & coloring experts/customer care staff 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A great matchThe color was easy to use and a great match for my skin tone. Close to my original color when I was younger and flattering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThis is my 2nd shipment and was much better than first! Id still like my hair not so black but overall much better 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectAs a natural redhead, I have a hard time finding a color match. I’ve went to every hair stylist under the sun and rarely walked away pleased. I am so thrilled to have found esalon and the true color match I need to cover my gray roots! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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True color matchGood match 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned out great!Glad I tried it. I had colored my hair too dark, tried a color remover. My hair turned multicolored with spots of brassy orangish colors. I was afraid to try anything else! I saw esalon and thought I’d give it a try. Glad I did!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Different than the other optionsI started with a different autoship hair color during the winter of last year (pre-corona). My hair dresser had gone away to Ireland for 3 months. Not long after she returned we were struck with quaratine here in the states. So I have been doing this for a while. She is still a very dear friend and I have seen her several times since her return and quaratine has loosened although she hasn't done my hair. Last time she said, "are you still using the same color that you were" I said "no I changed. They only had certain colors to choose from and I just couldn't find one I liked, one was too dark and the next closet seemed too light. But I think this one may not be just right either but it is custom and can be adjusted (and had planned to ask her opinion on what to tell them I needed to have it adjusted correctly)" but her reply was "no this one looks great, then she said " I am sorry but that other didn't. I can see the places in your hair where the color was wrong." So no adjustment needed even though I was still a little leary and nervous that it wasn't 'right' she confirmed that it did in fact look good. So hair dresser approved. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CoverageI found that it doesn’t cover my grey well at all 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Like the productI like the product but I am still struggling to find the correct color. I have worked with 3 different hair colorists but the color is still not exactly what I want. It pulls red and I want an ashy color. I hope the 4th shipment is what I am looking for. The actual product is very good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariann- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. We will be reaching out to you to make this right! |