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Color Set
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66,754 Verificado Comentarios de clientes |
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Too dark and blueI asked for a review of my previous colour as seems to be turning ginger, this last colour is dark and hints of blue I’ve followed product by the instructions given but colour is not what I wanted at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Disappointed expectationsI was not convinced, I almost poisoned with the strong smell of ammonia that the product gives off. I had to open the window completely in the middle of winter to be able to finish applying the color to my hair because I was not breathing. I asked for a certain color to change my natural color and I got a different one from the one requested, darker and not at all corresponding to my request (I wanted an ash blonde without reddish reflections). The packaging is nice but the color is really too smelly, I don't know how other people can speak well of it. Very disappointed :-( :-( :-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValentina C.- We appreciate your feedback here at eSalon! We are so sorry to hear that you have experienced had a disappointing experience during the process and sorry to hear that you felt the color was not the shade you expected. Our Customer satisfaction is something we take seriously. We want to work with you to find a resolution and make sure you have a hassle-free service with us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't work like it normally doesthis is my 3rd shipment of hair product and sadly this time was a fail for me. i have dark brown hair and bright white roots. this time it turned my roots a yellowish color and even at that the gray was back in 2 weeks. Not sure if i want to continue with this service or not. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeg- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very disappointed in colorI sent photos of current hair color, after following all the directions to the letter my hair came out red. It’s a horrible color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristi- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Level up next color appNext color application, golden blonde along with light blonde would be desired. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Perfect ComboSimple to use and didn't smell that bad! I'm more than pleased with my results and would HIGHLY recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love esalonSince using esalon my hair is so healthier looking! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Color SetThe color that was customized for me was the perfect color I was looking for. I’m very pleased how precise it was. I love my new look. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Reddish ,burgundy nice .Awesome product..loved the color 😍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BeautifulLovely chocolatety color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |