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Custom Color Set
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66,818 Verified Client Reviews |
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ScamStill not recieved,no tracking given and they wont email me back!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Helen, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
Did not receive my orderIt’s been almost 2 weeks and I have not received my order. I emailed customer service with no response. Not impressed with my first experience. I’m going to cancel my subscription. I needed my hair color for an event and now will have to use something else. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We truly apologize that you have not received your order. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
PerfectGreat colour. Easy application. Covers greys well. 13 of 13 people found this review helpful. Did you? |
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Shop results but not costI am so happy with the custom set. It is so easy to use and I look like I've gone to a shop. The color is so soft and natural looking without the harshness on my hair of over the counter colors. The color has highlights that make it look natural and is so easy to apply. I highly recommend the Custom Color Set to get a natural color that covers even stubborn gray hairs. 9 of 10 people found this review helpful. Did you? |
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eSalon wowed meI ordered eSalon color at the advice of a friend. She told me they custom fit your color to your needs, even if those needs change. My first box arrived and it was too light (didn't cover my roots) so I reached out to eSalon for help. They had me send them a photo of my hair at the present moment and sent me a new kit for free This one knocked it out of the park. I'm excited to continue to get my kits and color my hair as soon as it needs it rather than waiting for appointments and spending $$$ at the salon. 0 of 0 people found this review helpful. Did you? |
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Be patientWhen I first put the color on and waited the 30 minutes I was panicked because the dye was jet black. To my very pleasant surprise it didn't come out black,but reddish brown, which is my natural hair color.. I didn't do the best job coloring it myself but next time I'll have a friend help. So be patient, it's not what it appears to be. I'm very happy with the results. 0 of 0 people found this review helpful. Did you? |
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incomplete coverageMy gray was not completely covered. I was mostly covering the grow out that wasn't completely covered. Additionally, the colored seemed flat and dull. I'm waiting to see if the next coloring is better. I'm aiming for a chestnut brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Annette, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great color not enough coverageThe color is bright and very easy to apply all over. The amount is great. I had well over enough to use. It did not however cover my Grey coverage which was my intent of purchase. So that's disappointing. If it had I would be purchasing this more often. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Andrea, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still to light.Is their a blonde shade that has some darker blonde mixed in.? I could also. Use a smaller amount because I have very short hair. I am throwing away about a half bottle 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAddie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Golden strawberry blondeAbsolutely love this hair colour. Exactly the colour I wanted. Easy to follow instructions and application technique. Love being able to get it delivered every 4 weeks it's so easy. Absolutely salon standard hair colour. Price is so much cheaper than the hairdressers. Love the fact they contact you to see if you need it adjusting. Love that you can purchase add ons. Great value for money. Definitely ordering again and again. 12 of 12 people found this review helpful. Did you? |