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Couldn’t have asked for better hair color!Heather found the perfect color. The process was a little messy but the big reveal made it all worth it. I feel like I just back from the salon, but have a lot more money in my wallet and didn’t have to drive anywhere. So happy with my results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristy - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Still Loving it!I have ordered 7 times and love the results. This has been a morale booster while salons are closed. Who knows, I may not go back to paying $200 for hair coloring after this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeah - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Colour not quite rightI have had several colour kits from eSalon now and have tried to offer feedback to the colourists each time in order to achieve the shade I want. The first one I used probably came the closest but was a little too dark. However this time I ended up disappointed with the colour result. I am looking to achieve a mahogny shade but found this one too light - its more auburn brown than mahogany! On a positive note the grey coverage was good and that has been the case each time.Better luck next time with my colour I hope. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SAVES ME TIME AND MONEYI REALLY ENJOY BEING ABLE TO COLOR MY ROOTS MYSELF. THIS PRODUCT COVERS MY GRAY 100 % WHICH IS DIFFICULT TO DO. IT SAVES ME FROM HAVING TO GO TO THE HAIR SALON EVERY MONTH. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Gray coverage subparThe gray coverage was not as good as I had hoped. It looks like blonde highlights instead of gray though. I also got a very itchy scalp the day after coloring and a few spots that scabbed over on my scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
inutilisé 2/3J'ai deux tubes inutilisés, ils m'envoient très souvent. jusqu'à ce que je sache qu'il était possible de modifier la période de réception 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awful experience!I'll admit up front that I have absolutely no talent for coloring hair and haven't done it myself in over 25 yrs. Prior to that I used to use a box dye from the drugstore. It wasn't great, but it never turned out as awful as the eSalon color did. I specifically requested an ash color with NO warm tones. What I ended up with was a horrible red-brown that turned an equally ugly lighter orange color as I washed it daily over the next 2 weeks. At that point I gave up and made an appt with my hairstylist. It took 5 hours for her to get *most* of the red/orange tones out. She's been doing my hair for almost 15 yrs and knows that I always want my hair to be very ashy/cool, regardless of whether I'm blonde or brunette. I won't make the mistake again of trying to do my own color (I blame it on 2020)! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChantel- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Thank you for giving us a try! |
Ware noch nicht daIch habe bis heute noch immer nicht meine Lieferung erhalten. Abgebucht ist aber schon längst. Das war nun auch das letzte Mal, ich möchte zukünftig keine Farbe mehr erhalten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra M. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Colour fading after a few weeks!Definitely a better match for my hair. But colour fading after a couple of weeks. Roots visible already. Not happy with this product. Disappointed as leaves hair in good condition 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMoira D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong color againMy hair feels healthy and has shine! But once again they got the color wrong. I wanted medium brown, specified not golden and went from a natural, ashy light brown to COPPPER!!!! They sent another set in an effort to correct it. Started off great! Still had red tones but definitely more brown. It's been a few weeks now and I'm slowly going back to this awful copper they turned it. Super disappointed in that and that the color fades so quickly. Definitely do not recommend for gray hairs. I only have 5 or so you can see, but they didn't turn. Only reason it gets 2 stars is because it didn't damage my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorrina- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |