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Color Set
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66,754 Verificado Comentarios de clientes |
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Best colorI LOVE this color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
WOWI was reluctant to order hair color. I have red hair and worried about brassy or odd purple color in the red. Received my first order. The color is perfect. Roots are covered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlotte - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Good ColorLove the color and easy to apply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
Love the colorI love the color that was prepared for me. I wish I'd focused on the ends of my hair (5"- 6") more to get rid of the lighter, brassy color. Next time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hopefully better results next timeDidn’t turn out how I was expecting. Hair was shiny tho after application. Packaging was beautiful. Gave you everything you needed. The last part where it says add water and massage a couple minutes was messy! Giving it another try 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color and a vast improvement over other color subscription services.I came to eSalon after a failed attempt with another at home color subscription service. I made a poor color choice with the previous service, which gave me ashy ends that people thought was a failed attempt at the gray hair trend. When I provided the other color service with this feedback, hoping for help in making a better choice, the website just told me not to put hair color on my ends, and I could not find an easy way to be sure I chose a similar color with a warmer undertone on my own. On the other hand, I felt like eSalon had a more nuanced color selection and provided a chart so that I could start with their recommendations but easily see how to push that color to a warmer less ashy shade. My color was perfect on the first try but if I wanted to tweak it, eSalon makes that easy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Allergic reactionI will stop using this as it caused me to have a severe allergic reaction. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeera- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Medium brown came out really darkWas so excited to try this colour I was so careful to ensure to select the correct colour. My hair already was a medium brown with copper in it and I wanted an all over brown just. This colour came out almost black. Now I'm washing constantly trying to get it to fade with no luck so far. Other than that my hair is shiny and feels soft but colour is awful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnthea C. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Better luck next time?I'm hopeful my next color experience will be better. Finding ways to achieve what my stylist does in the salon isn't easy. I have stubborn grey roots that refuse to blend. Im usually left with pink roots which i absolutely hate. Hopeful e salon can help me achieve the look I'm going for next time. Im willing to try another shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Service is great, came right away, it’s just won’t work in my hair.Won’t work in my hair. I don’t like another one please don’t do auto sending for my next. Please!!!! I don’t like it. Thank you for understanding. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRadylen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |