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Color Set
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66,772 Verificado Comentarios de clientes |
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Perfect colorLove it, very easy to do 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHarriet - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loved the kitThe kit was awesome! Had everything you need for a full salon experience at home. The personal touch with my name made it even more special. Enough hair dye to cover all my hair. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Angie, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Medium Brown (Copper Golden) color! We truly value your feedback and look forward to hearing from you again in the future. |
1st esalon purchaseColor was very good! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Dry hairMy hair is very dry and full of static after coloring. The color is great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
livraisoncolis non reçu 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not covering grey all the wayNot sure if I will reorder 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color ResultsCan I apply another hair color, violets over this application now This is not the color I'm looking for 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCozetta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not Like the color. When I submitted for correction, continues to get same.I only used the very first color set, no follow up as to whether or not I was satisfied with the color with confirmation before being billed and autoshipped proceeding deliveries. When I was able to log back in, I was hoping for a color correction as promised; I now have 3 boxes of color product I will never use because there was never an updated color sent as requested. Please remove me from future billings and shipments. Putting this publically because clearly there has been a communication issue via account. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color too dark!Between my last set and this one, I requested that the color make up be changed. I received an email stating that the next one would be the new percentages. Unfortunately, I did not realize that this most recent set was still the old combo. I am disappointed in the color, but I still like the basic product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color shown in the sample photo.I love the idea of Esalon, but unfortunately the color of my hair now looks nothing like the sample photo. I chose the Natural Ash wanting to get rid of the brassiness. Now my whole head of hair is a brassy copper, not natural ash. I did buy the tint rinse and have used it. I could imagine the horrible brassy color before using the tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShea - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |