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Color Set
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66,793 Verificado Comentarios de clientes |
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Hair Health Changed InstantlyI was using a box color for about a year. I thought it was okay. Cheap. But, my hair felt very damaged. I have naturally curly hair that hasn’t seen a blow dryer or iron in many years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
CoverageMy gray coverage around my temples did not take. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
I’m not sureThe product itself it still wonderful. I’m just not sure about the adjustment I requested to the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeonna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
no differenceDidn’t cover all the grays and hair color looks nothing like the suggested color, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStella - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We truly appreciate your feedback. |
Not what I'd hoped.The roots came out quite a bit darker than the ends. The gray coverage, while great at first, has already begun to fade, allowing my gray to show in the front. Also, I'd truly hoped for the color to be more red, and instead ended with something very close to my natural color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Haare sehr dunkelNach der Tönung sein meine Haare leider sehr dunkel geworden das man denken könnte das sie braun sind. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichaela W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
My husband liked it.While the color was a nice natural auburn, it wasn't quite as intense red as I was hoping for. My husband liked it, but I thought it too close to my natural hair color. When I color my hair, I like to see a dramatic red difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Où est ma commandeJ’aimerai pouvoir évaluer une commande reçue Car pour le moment je l’attend toujours 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie S. - Merci de nous avoir contactés. Nous sommes sincèrement désolés que votre commande eSalon est du retard. Nous allons vous contacter par email dans un instant pour plus d'information. |
Don’t knowI like the shine on my hair but I didn’t cover my gray hair totally some hairs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosReniza - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good coverage, not quite the color I wantedI was looking for a burgundy color but the color just came out a dark brown again. Otherwise the coverage was very good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMisty - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |