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Color Set
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66,844 Verificado Comentarios de clientes |
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Silky smooth!!!Let me start by saying my hair was so fried and dead from bleaching! I always do my own hair with cheap box dyes from the store with results always different than expected! This hair dye was recommended to me which I had never hear of before, so I tried with no knowledge nor high expectations. I literally had nothing to lose my hair was already severely damaged. This color set is absolutely gorgeous, perfect, amazing, and unbelievably magical! This actually made my hair feel healthier after coloring it which I have never felt before! I will never go back to box dyes again! I highly recommend this product to anyone. Somehow they captured the color perfectly to exactly what I was looking for! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love e SalonLike color covered grey nicley Hair feels soft an silky. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and look forward to blending your next color soon! |
Pretty SatisfiedThe color seems good but only lasts maybe 3 weeks on the gray that I have. I also wish there was a better system for root touch ups because the last step in the shower is a crazy messy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your coverage concerns. Please let us know if there is anything else we can do to help! |
Not quite enough!The color is gorgeous. I love it! However, my hair is a lot longer than pictured. My hair is very curly. I ran out of color. Other than that? The color and feel of my hair is fantastic. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Light Blonde......My hair is ruined, it is dark, dirty looking mousy brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
poor coverageAt first I thought it looked pretty ok but within a few washings the color faded, gray around my face was obvious and dark roots. I'm going to salon Tuesday for a color treatment so I don't want to continue this program. Please cancel my upcoming (in March) order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No grey coverageWas so excited to try this product based on friends' recommendations and reviews. I've not colored my hair in nearly a year. (I'm sure I'm not the only one...) Sadly this didn't give me any coverage for the grey at my hairline at all. Colored the few greys that I have scattered but not the ones in front that most desperately need coverage. Followed instructions with sectioning/bowl/brush and even added extra color using gloved fingertips before processing. Great shine and smooth texture but I need color coverage, not deep conditioning. I will not be reordering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Commande jamais reçue à ce jour et service client 0Je n'ai eut aucune nouvelle de votre part alors que je n'ai pas reçue ma commande du 12/01, vous n'êtes pas sérieux. J'attends votre réponse sinon j annule mon abonnement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria L. - Merci pour vos commentaires. Nous sommes vraiment désolés que votre commande eSalon ait été retardée. En examinant votre profil, nous constatons que nous vous avons déjà contactés par email afin de vous tenir informé. Dites-nous si nous pouvons vous aider davantage. |
Really UnhappySafe to say I'm really Disappointed although Coverage is Good, its Definitely Not Left me with a colour i desired at all .... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura L. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
SchlechtBestellung als "Express" für Zusatzkosten bestellt und kam nach mehr als drei Wochen erst hier an bzw. bei der Post, wo ich noch über 15€ Zoll zahlen musste. So weit so ärgerlich! Die Farbe machte auch nicht, was sie soll. Ziel war es den Ansatz heller zu bekommen und die Blondierung dunkler, so dass es einheitlich aussieht. Fehlanzeige! Fast schlimmer als vorher. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaola D. Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat und Schwierigkeiten mit der Lieferung hatten. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |