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Color Set
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66,866 Verificado Comentarios de clientes |
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Love the customer service, love the kits, hate the dyeThe hair dye with this company is so orange, even though I ordered the most ashy colour available. I've also adjusted the colour, which added more ash, and the colour is still very orange. I need to use the tint rinse for several weeks to get the product to a regular brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSonia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not able to use kit have covid yet am being sent another!Please cancel all shipments. Not sure I’m making it thru this. My hair is my last concern now! Breathing is hard! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough dye.I cannot even try this because 8oz of color is not enough for my long thick hair. I use at least 10-10.5 oz of hair dye. When I purchase hair dye at Sallys supply store I buy 4-5 bottles. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColourProduct and all in package excellent. However very disappointed with colour .My hair is red not Auburn. Dont like it sorry.Wish to cancel my order thank you.Best of luck Annette. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette D. - Thank you for taking the time to share your feedback with us! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedI like the color, but I’d like it to be a little more vibrant. My roots are a different color than my ends. I followed the directions, set timer for 20 minutes, etc. Now I need to color my roots again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color Is Fading Too QuicklyI noticed after my color in January that my grays were showing through very quickly like - within five days of coloring. This has never happened before with your product. I’ve always gotten three weeks out of my colors. I just died my hair last Wednesday. It’s now Sunday and my grays are showing through especially around my face. I’m not sure what you are doing differently in my color but I would love for it to go back to the quality that it was before. I will give this one more shot before I cancel my subscription. I would appreciate a call from whoever is formulating my color so we can figure out what is going wrong. Thanks, Emily 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Store bought vs e salonI have been coloring my hair for years using store bought because it was convenient. Came across esalon and gave it a try. I love it!! Super easy to apply lasts longer and is way better for my hair!! I will never go back to store bought again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Excellent ProductThis purchase was totally worth it!! I am very happy with the color and the product, instructions. Product arrived in a timely manner! I do recommend it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlenda - Thank you so much for your feedback. We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Ich liebe es tatsächlich!Zwar: war die Anreise meiner Farbe Dank Covid schwierig und auch der Zoll durch Brexit nervte; aber erstens die Zollgebühren wurden mir durch eSalon gut geschrieben und zweitens ist die Farbe der BURNER!!!! :) ich liebe sie. Hab Ansatz und Längen in verschiedenen Farben; obwohl der Ansatz einwenig zu hell ausgefallen ist ist die Farbe sensationell: satt/glänzend/voluminös wirkend- genau was ich von meiner Haarfarbe will! Bei der nächsten Bestellung hab ich mit meiner Coloristin ein wenig den Ansatz dunkler gestaltet- freue mich jetzt schon auf das Ergebnis :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So happy!I was worried about what the finished color would look like. However the clear instructions and videos made it easy. When I rinsed out the color I was so happy. The color has different tones and looks so natural that no one even noticed. Gone is the nasty dishwater Grey replaced by beautiful natural looking color. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and look forward to blending your next color soon! |