66,866 Verified Client Reviews |
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Cancelled accountI cancelled my account but you continue to send products even after I return to sender as instructed STOP SENDING AND REIMBURSE MY ACCOUNT!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca- We’re truly sorry that your most recent experience did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Never got my orderI can't say if I like it ,I never got it ,im canceling my account 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlice- We’re truly sorry that our shipping times did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Without my consent!I’m giving this a 1 star. I tried communicating with the specialist about too much red in the color and never heard back for 2 months when an order showed up with a bill for $29. This was ordered without my knowledge. I do not recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Side effectsThe color was great however my skin was peeling ang my hair became brittle and dry. That is why I gave that review. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEnelida - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
WOW!I'm 65 and a newbie at home coloring my long hair. I did the best I could at following the directions, but I made a lot of mistakes. However, my hair looks gorgeous! The color is better than the one my hair dresser was using and even my husband commented on how nice my hair looked when I was done! Thank you eSalon, I'll be continuing to order from you. 0 of 0 people found this review helpful. Did you? |
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Great Product!!!The color kit is easy to use. The instructions are detailed and clear. The end result is a gorgeous, shiny color that looks like I came from the salon! The price is very reasonable and I am saving so much money by doing it myself. Well, actually a friend is coloring my hair for me. She said she always wanted to be a hairdresser - she is a nurse. Friends are telling me that they actually like this color better than what I had from the salon! 0 of 0 people found this review helpful. Did you? |
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Loveperfect I love the tone and color, thank you 0 of 0 people found this review helpful. Did you? |
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blue/blacklove the way they it looks! 0 of 0 people found this review helpful. Did you? |
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Best colour ever!First off, I love the smell of this dye. Secondly, it coloured my hair perfectly... even the wirey greys! My hair is soft and my custom colour is completely different to shop bought dyes, it suits me as it's made for me. I'm only buying my permanent dye off eSalon from now on. 0 of 0 people found this review helpful. Did you? |
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Awesome productI really love working with the colorists they are so willing and fast at making exactly what you want. Not to mention how easy it is to use the product. Since Covid esalon has made dying my hair exactly what I want so easy and beautiful! 0 of 0 people found this review helpful. Did you? |