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New colourThe root dye came out a bit dark and my hair seems to have a lot of mixed colours at present 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Pamela! I'm so sorry to hear your color came out darker than expected. Please check your emails, we got back to you to help you further. |
Do not orderI made an order months ago and cancelled my subscription as this was not right for me. I have since been billed and changed for a cancelled subscription!! I am also told I will need to pay a return fee when I haven’t even received the item yet. Bad customer service and unauthorised payments taken! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Becca! We are sorry for any misunderstanding with your Color Plan. Please check your emails, we got back to you to help you further. |
ColorationTrès satisfaite de ma couleur, je recommande ce site 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Sent old Process:(Hi-the last order I just used and got was a two step process and not a good fit for me. Can we please go back to the lighter one step process? I’m going to have to fix this somehow bc my ends ended up orange and getting the second color through was difficult. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hate itreally can’t stand this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLoretta - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
New customerI was sceptical at first, but the smoothness of the color after the hair was dry... excellent... I love it... and the white hair I have (had), perfectly covered. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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BrilliantPerfect colour, great presentation. Really happy 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Quality is great!Color is right and quality seems to be ok 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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I asked for an adjustment for the springI asked for an adjustment to my color set and it was absolute perfection! Thank you! 4 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Ich bin zufrieden!Ich habe mir vorher noch nie die Haare gefärbt und bin trotzdem mit der Anwendung alleine gut zurecht gekommen. Abgesehen von dem alten Handtuch, das ich mir umgelegt habe, haben weder meine Kleidung, noch mein Bad Spuren davongetragen. Die Farbe ist genauso, wie ich sie haben wollte - sehr nah an meiner Naturhaarfarbe. Die Haare sind danach schön weich und glänzend. Die ersten grauen Haare sind nicht zu 100% abgedeckt, aber deutlich kaschiert. Ich bin zufrieden! Soweit einige in den Bewertungen das Abosystem bemängeln, möchte ich sagen, dass das bei der Bestellung erstens deutlich erkennbar und zweitens auch völlig problemlos zu kündigen ist. Da die Lieferzeit nach Deutschland ziemlich lang ist, ist das Abo aber uU sinnvoll - das überlege ich mir noch :-) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |