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Custom Color Set
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66,880 Verified Client Reviews |
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ColorIt was a little too red and not dark enough, 0 of 0 people found this review helpful. Did you? |
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Hairline shows gray quicklyThe hairline around my temples doesn’t seem to fully take the dye. Within a week it seemed to fade, and grey starts to show. I started the process on my hairline for maximum dye time. Avoided the cream to protect skin from dye, thinking that might be the cause. The rest of my hair takes the dye beautifully. 0 of 0 people found this review helpful. Did you? |
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strawberry blondeI need it to cover my grays a bit better and I need to change the color so it is not so brassy. I do want a warn strawberry blonde but it does not seem natural. It needs to be a bit less orange color. 0 of 0 people found this review helpful. Did you? |
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Great product, not enough of itI love the product, but I simply have so much hair, there's not enough to cover it all. Also it's been so long that I need to do all of it not just the roots and my hair is almost all the way to my but. 0 of 0 people found this review helpful. Did you? |
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Waste of moneyColor lasts about 3 washes. Customer service is worse than terrible. Do not buy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colorcolor was a bit mousey brown this time and dried my hair out pretty bad. The first two colors were amazing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
ColorTerrible, turned my hair brassy every time, even after emailing and having them change it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AwfulColor was wrong, gray hairs afterwards and other hair was two different tones! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my ash blonde hair RED! Good customer service.Requested ash or cool toned blonde and it made my hair strawberry colored! Called customer support and they sent me a correction kit at no charge, saying that I must process "warm". The new kit just maintained the red tone and didn't help. After two tries, I'm done, Always been an ash or cool toned medium blonde & in my experience they cannot provide a product for that color. Customer service is good. The color set is easy to use & the tools are nice. I would only use eSalon if you are a brunette or warm toned blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Dialing in ColorI am still trying to get the color I want without the brassy tones. Esalon has been very kind and helpful, but still working on the color I have had in the past with other salons. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |