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Color Set
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66,880 Verificado Comentarios de clientes |
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Still too darkThis time I did my roots first for 40 minutes and then the rest for 5-10 minutes. It covered my roots really well, but the rest of my hair came out too dark. I even watered down the last of the solution and the rest of my hair is too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Wrong shade for meI love the overall coverage of the color but the color is not the right shade for my skin color it makes my face look red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGennifer - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I’m not sure this color is working for meI’m not sure this color is working for me. My hair is very damaged and I think it’s because I am dying my hair two lights. I need to speak to someone and reconsider my hair color. I feel that without enough pigment been play down my hair is just becoming weak and broken and frizzy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGayle - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Easy to UseIt’s super easy to use but after a week it washed out to where you could see my grey hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntoinette - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
didn't cover my gray hair.I loved the product my hair got soft and shiny but unfortunately it didn't cover my gray hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia T. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom colour setThis arrived in a nice box. I liked the fact that 2 pairs of strong disposable gloves were included as well as a sticker to stick instructions up on wall or mirror. Instructions were easy to follow and added bonus of online video. The final mix of leftover colour with water which is worked into hair for 2-3 mins is quite overpowering - apparently this is ammonium hydroxide and helps colour penetrate hair before rinsing. It hasn't put me off as my hair is a lovely colour and greys covered well. Looking forward to next delivery which has added tones. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Super FarbzusammenstellungDie Farbe gefällt mir sehr gut, dunkelbraun und kupfer plus gold, schimmern leicht durch, besonders in der Sonne. Freue mich, dass ich den Schritt gewagt habe. Deshalb werde ich Kundin bleiben und auch mal etwas neues wagen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exceptional ProductIt’s incredible how the perfect color was chosen for me resulting from a few questions. Then having everything I needed to start my coloring, from the gloves to the sticker for holding the instructions, was very much appreciated. I can tell from the quality of the mix that I’m going to be a life long customer. Bravo and thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlga - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
Coloration au topCommande bien reçu, livraison assez rapide... Le rendu est top je recommande vivement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved my colorLoved the ease of application and my grays are covered well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLavanya - We’re pleased to hear that you’re enjoying your eSalon color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |