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Custom Color Set
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66,903 Verified Client Reviews |
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Great colorAlthough late in arriving due to the USPS, color is very nice. However, I find it does not hold on the gray around my face. I will see what can be done on future coloring. 1 of 1 people found this review helpful. Did you? |
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same as salon colorDesperate times call for desperate measures. I wheedled my husband into coloring my hair during the pandemic. He is not, unsurprisingly, as adept as my hairdresser, but the color looks good. 0 of 0 people found this review helpful. Did you? |
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Healthy hairI think my hair was a bit shinier, the color covered the grey. I think l picked a color a little too dark but not that dark, flat one shade. Its pretty but a little too dark for an old women. Otherwise lovely! 0 of 0 people found this review helpful. Did you? |
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ReviewIt works but it is hard to get the color right. It still comes out a bit too red. 0 of 0 people found this review helpful. Did you? |
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great colorI requested it tweaked a little from the previous color and this color is perfect. Only thing, Is I wish they put something in the order that tells me what the color is expected to be. 'ie a little darker than previous order; otherwise I am just putting it on my hair and trusting what color it is going to turn out to be. 0 of 0 people found this review helpful. Did you? |
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So far so good but need highlightsI like the color but it's flat I need highlights 0 of 0 people found this review helpful. Did you? |
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First rating 3 second 5++++++My first order was ok. The color was way off from what I was wanting and it was just mediocre. I sent my thoughts to the stylist assigned to me, along with photos of my hair. She nailed it! My new color was exactly what I wanted and I freaking love it! I changed my auto order to every 8 weeks to also include the ends refresher because I love the whole look and didn’t just want the roots. So glad I found esalon and will continue to order on a regular basis! 0 of 0 people found this review helpful. Did you? |
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tiredi have yet to get the right colot 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKatie- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I asked forI wanted a rich red color but was pretty dark. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSara- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Complete disappointmentFirst colorist jumped too light with my dark blonde/light brown underneath hair- made it red! The very thing I warned the colorist of happening. I had wonderful customer service with the second colorist empathizing and sending out correction dye. This made it more red! After a second attempt to correct- which I appreciate this, since you guarantee satisfaction. The 3 Rd coloring attempt made it dark red! I wanted light blonde, not Auburn red! They said they can't help me and I should go back to my expensive salon! Thanks for absolutely nothing! I'll make sure 21k get this review! Not recommending to anyone ever! So much for the guarantee satisfaction. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShannon- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |