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Custom Color Set
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66,925 Verified Client Reviews |
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Custom Colour SetHi, I just want to say today was the very first time I have coloured my own hair and I wish I found you sooner. Not only am I pleased with the great result but you are also saving me money. My hair feels healthy and the colour has covered really well. Ok so I did feel a little anxious as I got started but now I’ve seen the result I will be more confident next time. Can’t wait for my next order to be delivered and the extra goodies I have ordered. A big THANK YOU to Sabrina B for mixing my colour.⭐️⭐️⭐️⭐️⭐️ 0 of 0 people found this review helpful. Did you? |
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Great productI have had the first box in the closet since July, afraid to do hair at home. With help from my husband I just used the "soft black" and was very pleased with the results. Not too dark and hair not stiff and damaged. I have another box and will use again!!! 0 of 0 people found this review helpful. Did you? |
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Perfect color!I’m so impressed by eSalon! Their customer service is superb. They are so quick to respond, and they do an excellent job taking care of their customers and ensuring satisfaction. I had some trouble with “hot roots” my first color, so they adjusted my directions and sent me my next color completely free and it turned out AWESOME. I will be recommending eSalon to everyone! 0 of 0 people found this review helpful. Did you? |
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Color holdingSo far the color's holding up good. 0 of 0 people found this review helpful. Did you? |
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Gray coverageI have stubborn gray..especially in the finer strand . Gray coverage lasts 1 week 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Almost perfect.I loved this product ....except....my color was a teeny bit too dark. However I think if this is what I have to live with I will take it. Because of Covid-19 this year is the first year I have been coloring my own hair in about 10 years. I started with a different major mail order company (MR). Beautiful packaging, HORRIBLE SMELL. Their product smelled like cigarette ashes including their shampoo & conditioner. Then my hair turned from dark brown to a dull reddish color after a few weeks, I was pretty disappointed. I texted my stylist of almost 30 years and she told me she had heard raves about your product. Well I wish I would have started here. None of your products smelled bad & your shampoo & conditioner smell lovely. My hair color has remained the SAME color & not turned reddish or any sort of copper. It’s a beautiful DARK brown. As I said if this is all there is, then I will take it, I’m not a light brown hair color person, but this came out almost black on me. I don’t expect perfection from distance shopping, but in my limited experience this has been a wonderful product. 0 of 0 people found this review helpful. Did you? |
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Hair a little too darkI don't think this is for me. Although after the second time, I have seen some of the darker shades, I have seen too much of the lighter shades, Perhaps if my hair was a lighter color, it would be more noticeable. 0 of 0 people found this review helpful. Did you? |
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OrangeI am so incredibly disappointed with this color. The root and end colors were so different that you can visually see the difference. Both the roots and ends are very orange. The end color looks like a pumpkin. My son actually asked me if I did my hair for Halloween. This is not ok and I have no idea how to fix it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrish - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color did not takeThe color was not even close to what was promised. I did everything exactly as directed and somehow my roots, which were done first, took zero color. The rest of my hair ended up black without any of the tint I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKira - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wantedMy hair did not really change color. It was orangey and I wanted an ash tone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFiras - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |