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Color Set
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66,754 Verificado Comentarios de clientes |
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Color didn't lastI really loved the initial color- but now that it has been a couple weeks the color has completely faded and my hair is left lighter and brassier than before. I wanted an ash brown to take the red out, but now it seems worse than before. Really disappointed as I have had good results with this hair color before. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Amelia, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Ran outI didn't have enough for my whole head I had to squeeze and scrape what I could from the bottle to finish my roots and ends because my hair so extremely thick and wavy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing correctionI love my new colour! Thank you for going above and beyond on my colouring at home journey! 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Love being able to adjust and no damageThis hair color has been working wonderfully. It took some color adjusting, which takes all the guess work and trying to figure out the right formula. I love that you can adjust according to your needs. Most of all I love that this hair color is not damaging at all, as other dyes tend to be. I recommend to anyone who regularly dyes their new growth. 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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The ColorI must say, it is wonderful! Just the color itself, it is exactly what I asked for! The color, the developer was gentle on my skin. It looks so good. Thank You! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t change colour as requested at allFollowed instructions to the letter, my hair looked the same as before although it did cover my roots/greys, my old highlights were literally still there - gave up and caved in to a shop bought box dye, very disappointed as this was the second time after being unhappy with first colour outcome. Didn’t even bother using the highlight/balayage kit I bought. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Claire! We are sorry to hear your color hasn't changed. Please check your emails, we got back to you to help you further. |
Grauabdeckung nicht vorhandenDie Farbe an sixh wäre ja ganz schön. Aber meine geauen strähnen sind geblieben. Schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone L. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat, aber wir freuen uns, dass Ihnen die Farbe gefällt. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
SchlimmEinfach nur schlimm die Farbe und es wurde gar keine grauen Haare abgedeckt ich will mein Geld zurück 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAzime D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
customized colorabsolutely perfect so happy with the customized color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lots of ComplimentsLove the color 0 de 1 personas encontraron este comentario útil. ¿Y tú? |