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Color Set
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66,944 Verificado Comentarios de clientes |
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FABULOUS!I used to sell a major brand and am very familiar with the industry....I love this product 🤩 no smell, no burn....great color!💯❣️👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your Made for You custom color! We look forward to the next opportunity to delight you! |
ChangeHas my color been adjusted...not as ashy as it has been and appears more blond My grey grew out more easily with my original color blend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosViviane - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make the proper adjustments! |
Love this!The previous color was way too dark. This new mix with the light blonde and a touch of copper is amazing! I love it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronica - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Really happyWas the color I was looking for 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChrista - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Grauabdeckung AnsatzIch habe mich genau an die Einwirkzeit gehalten, aber der Ansatz bleibt heller als erwartet 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBettina B.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Just want to thank you)My hair is dark brown. A year ago I realized I have some gray on a side of my head. So, I began to color my hair. Haircolor came up a bit red every time. Moreover, hair dye dried out my beautiful curls. I was very upset. One day I just googled "best hair dye" and found eSalon. The first order coasted me just $11. After happened the miracle) I got the perfect color! It was not just perfect, but IT WAS MY NATURAL COLOR, very shiny and without those ugly red tones. I want to say a huuuuge thank you to the person who formulated my color. I got exactly what I wanted (I am usually very picky.) I subscribed for auto-ship, I already put in my basket the moisturizing shampoo, conditioner, and mask. BTW: The box is very cute and personalized. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Color reviewMy hair turn out shiny and healthy after the only thing i didn't like is i didnt get the color result i wanted. It turn out darker instead of lighter. I ordered ashblond and the result is kinda reddish brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It did the jobAlthough this product smelt good and looked amazing, the color is slightly patchy and it made a ton of my hair fall out when I rinsed the dye out :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCiara - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Nicht bestellt und trotzdem Geld abgebuchtHallo, ich habe kein Flex Abo abgeschlossen und das Color Set „Haarfarbe auf Bestellung” nicht gewählt. Die Lieferung werde ich nicht annehmen. Ich bitte um sofortige Rücküberweisung. M.f.G. T. S. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTanja S. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20% sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir Ihnen behilflich sein können. Bitte behalten Sie Ihren Posteingang im Auge. |
It didn’t cover my gray...So sad...I wanted this to work. Salons are too expensive! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |